About this role
Our client is looking for a Billing Clerk to join their expanding team in Birmingham. The role is hybrid (3 days in per week) after the first month, and is paying £26-30 k DOE. Graduates will be considered.
What you'll do
- Process invoices accurately and efficiently, ensuring all billing information is correct and up-to-date before submission.
- Collaborate closely with internal teams to resolve any discrepancies or queries related to billing, fostering positive inter-personal relationships across departments.
- Maintain detailed records of all transactions, supporting the finance department with reliable documentation for audits and reporting purposes.
- Respond promptly and politely to customer enquiries regarding invoices, demonstrating empathy and understanding in every interaction.
- Assist with month-end closing activities by preparing relevant billing reports and reconciling accounts as required by the finance manager.
- Support the implementation of new billing procedures or systems by sharing feedback and participating in training sessions alongside your colleagues.
- Work together with other clerks to ensure deadlines are met while maintaining high standards of accuracy and compliance.
- Contribute to process improvements by suggesting considerate changes that enhance efficiency without compromising quality or service.
- Help monitor outstanding payments by following up gently with customers and providing updates to the wider team on payment status.
- Participate in regular team meetings, sharing knowledge and offering support to ensure communal success within the finance department.
What you bring
- Your proven experience in billing or accounts administration demonstrates your dependability and attention to detail when handling financial data.
- You possess excellent inter-personal skills that enable you to collaborate effectively with colleagues across different departments.
- Your strong organisational abilities allow you to manage multiple tasks simultaneously while maintaining accuracy under time constraints.
- You have a polite and empathetic approach when dealing with customer enquiries or resolving issues related to invoices.
- Your proficiency in using accounting software (such as Sage or similar) ensures you can adapt quickly to new systems within the finance department.
- You are committed to continuous learning through participation in training opportunities offered by the organisation.
- Your understanding of basic accounting principles supports your ability to reconcile accounts during month-end processes.
- You demonstrate flexibility when adapting to new procedures or changes within the workplace environment.
- Your written communication skills are clear and considerate, enabling you to maintain reliable records for audit purposes.
- You value teamwork highly, sharing knowledge generously with colleagues for communal success.
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates