Supervisory Social Worker (Program Coordinator Outpatient) @ Veterans Health Administration

Job Summary

The incumbent serves as the Supervisory Social Worker (Program Coordinator Outpatient) for Outpatient Clinic Mental Health and the Workplace Violence Prevention Program at the Central Alabama VA Health Care System, a large multi-site facility, with two campuses and seven community clinics. The incumbent is primarily responsible for the oversight of all clinical and administrative duties for the outpatient clinic.

Qualifications

• Basic

Requirements: United States Citizenship

• Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE).
• Social workers must be proficient in spoken and written English in accordance with VA Handbook 5005.
• Must be licensed or certified by a state to independently practice social work at the Advance Practice level.
• Supervisory Social Worker, GS-13 Experience/Education.
• One year of experience equivalent to the GS-12 grade level.
• Experience must demonstrate possession of advanced practice skills in a specialty area or in administration demonstrating progressively more professional competency and judgment.
• Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience.
• Licensure/Certification.
• Individuals assigned as supervisory social workers must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure.
• Demonstrated Knowledge, Skills, and Abilities.

In addition to the experience above, the candidate must demonstrate all of the following KSAs:

• (a) Ability to independently organize work, set priorities, and meet multiple deadlines.
• (b) Skill in a range of supervisory duties which includes clinical supervision, consultation, negotiation with other departments and quality improvement.
• (c) Ability to ensure provision of clinical social work services by supervised social workers.
• (d) Ability to delegate authority, manage priorities, coordinate work, and follow up on pending issues to complete duties in an accurate and timely fashion.
• (e) Ability to analyze organizational and operational problems, develop and implement solutions that result in efficient operations, and use data effectively to manage workload, quality, performance, and productivity within the service.
• (f) Ability to provide staff training and development.

References: VA handbook 5005 Appendix G39 Physical

Requirements: WORKING CONDITIONS

Usually works indoors in areas which normally have adequate heat, light, and ventilation.

PHYSICAL REQUIREMENTS

The work is primarily sedentary, however, there is some walking, standing, bending, and carrying of light items such as papers, files, manuals and records.

Major Duties

• VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU The Supervisory Social Worker (Program Coordinator Outpatient) is a key member of Mental Health's clinical leadership team and reports directly to the Deputy Associate Chief of Staff for Mental Health.
• He/she ensures observance of federal, national, and local regulatory policy and accreditation requirements governing the medical center.
• He/she is responsible for supporting strategic planning, budget oversight, staff recruitment and management, and quality assurance.
• Oversees clinical and administrative performance measures.
• Assists with strategic planning, budget and resource management.
• Assist with developing formal, systematic improvement plans for quality measures, access and medical services delivery.
• Supports liaison with affiliated schools regarding medical teaching issues and provider appointments.
• Oversees the establishment of program monitors and outcome measurements using programs using data-driven quality assurance processes.
• Assures all medical staff are compliant with applicable Federal and State laws.
• Oversees the management of Veteran complaints and issues.
• Contributes to the development of program goals and objectives to meet VHA Mental Health requirements.
• Participates in performance appraisals of staff and addresses disciplinary issues.
• Participates in clinical teaching, supervision.
• Assists in overseeing appropriate training related to MH issues is completed for all staff involved in patient care activities.
• Contributes to the development of policies and procedures consistent with VA Directives.
• Supervises the hiring of professional mental health staff.
• Directly supervises both clinical and administrative personnel as assigned and aligned on current approved Mental Health Organizational Chart.
• Other administrative duties as assigned by the Deputy Associate Chief of Staff or Associate Chief of Staff for Mental Health. other duties as assigned.

Work Schedule: Monday-Friday 8:00am-4:30pm Functional Statement: 63461F Financial Disclosure Report: Not required

Requirements

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.
• As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
• In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
• Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.