About this role
Job Summary
GPO employees possess a diverse array of talent in many administrative fields and trades. We provide other agencies with innovative services for the printing, publishing, storage, and distribution of digital content. If you are an energetic, inventive individual looking for a challenging, yet rewarding career opportunity, GPO may be the place for you. This position is part of the Agency Equal Employment Opportunity, Government Publishing Office in Washington, District of Columbia.
Qualifications
To qualify for the Program Specialist (Investigator/ADR), PG-0301-12/13, you must meet the following requirements: At the PG-12: To minimally qualify for the PG-12, you must have one year of specialized experience at the PG-11 (or equivalent) level or higher. Specialized experience is defined as experience that includes:
- 1) Developing and enhancing strategies and procedures for investigating and responding to workplace harassment allegations;
- 2) Preparing and composing workplace investigative plans and reports (subject to submission of a writing sample);
- 3) Providing training on anti-harassment investigations and conflict-resolution strategies for a variety of audiences;
- 4) Implementing and evaluating federal anti-harassment policies and procedures; AND
- 5) Mediation experience.
At the PG-13: To minimally qualify for the PG-13, you must have one year of specialized experience at the PG-12 (or equivalent) level or higher.
- 1) Extensive experience in conducting federal workplace investigations and preparing reports (subject to submission of a writing sample);
- 2) Developing, implementing, and evaluating federal anti-harassment policies and procedures to address corrective measures for complex workplace harassment allegations;
- 3) Experience with alternative dispute resolution (ADR) techniques, including mediation, facilitation, and negotiation;
- 4) Developing and delivering training on topics such as human leadership, workplace engagement, conflict resolution, and anti-harassment for a variety of audiences; AND
- 5) Skilled in record management systems.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Only experience and education obtained by the closing date of this announcement will be considered. All qualification requirements must be met by the closing date of this announcement (11/03/2026) to be considered.
Major Duties
- Conducts all aspects of investigations into complex employment discrimination and harassment cases.
- Provides alternative dispute resolution (ADR) services for workplace and program-related needs.
- Prepares, organizes, and delivers briefings, seminars, training, and discussion sessions focused on investigative practices and techniques.
- Provides consultation and technical assistance to staff regarding employee engagement, disputes, working conditions, discrimination, or harassment.
- Prepares detailed investigative plans and reports that thoroughly cover the facts and issues relevant to the charge or complaint.