About this role
Job Summary
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
Qualifications
- A minimum of one year of experience in responsible sales and/or retail customer services which included stocking, display, sales, returns, special order, etc.
- Must be familiar with business mathematics and merchandising methods.
- Ability to operate a cash register, must have understanding of MCCS policies, orders and regulation.
- This is a covered position for the Domestic Violence Misdemeanor Amendment to the Gun Control Act for Department of the Navy civilian personnel.
- Due to contact with firearms, or ammunition in accomplishing work, DD form 2760 certifying whether or not a qualifying conviction for a misdemeanor or felony crime of domestic violence has occurred MUST be completed.
- The continuing obligation to notify the immediate supervisor or any qualifying conviction through completion of DD Form 2760 is REQUIRED.
- This is a white-collar position where occasional lifting up to 20lbs may be required.
- Ability to successfully obtain/maintain a Tier 3 background investigation.
Major Duties
- The Firearms Senior Sales Associate provides a Dress Blue Experience, executes departmental procedures, and follows all firearms regulations. Responsible for the overall operation and administration of a MCX resale activity which may consist of one of the following:
- (1) taking charge of a special merchandise sales area or assisting the supervisor in overall efficient operation of the department;
- (2) assisting in maintaining all store records and files such as daily preparation of accounting records; operational and inventory reports or other reports as needed.
Makes appropriate entries in ATF bound book, logging in required items during receipt/disposition of weapons.
- Conducts daily count of onsite weapons and compares totals to bound book count to ensure accurate control.
- Ensure compliance with all state and federal laws pertaining to firearms sales.
- May order firearms, ammunition, and other related accessories.
- Draws up work sheets using required information obtained from vendor or other sources.
- Trains sales associates in proper use/completion of federal form 4473, state form sp65 and all ID and paperwork required for firearms sales.
- Ensure proper completion of forms by others assigned.
- May perform sales associate duties and work in other sales areas or departments as assigned by the Supervisor.
- Provides World Class Customer Service with an emphasis on courtesy.
- Assists customers and communicates positively in a friendly manner.
- Acknowledges customers, smiles and makes eye contact.
- Asks questions to determine, verify and solve problems.
- Checks for satisfaction on the quality of good and services.
- Takes action to solve problems quickly.
- Alerts the higher-level supervisor or proper point of contact for help when problems arise.
- Performs other related duties as assigned.
Requirements
EVALUATIONS