About this role
Job Summary
This position is intended to perform transportation support work related to the specialty area of passengers i.e. beneficiary travel. The position is to perform duties as a Transportation Assistant, the duties of which are to initiate and complete a wide variety of administrative and technical for the Beneficiary Travel Program within the CTVHCS. The location of this position is at the Waco campus within the Beneficiary Travel Unit, Eligibility and Processing Section within Med Admin Service.
Qualifications
- To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/23/2026.
- You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization.
- Examples of Specialized experience includes but not limited to: preparing daily reports itemizing all control point activities for each day; following strict security measures when accessing or exiting computer software; moving back and forth successfully between various computer software programs; and customer service.
- Determine travel eligibility, computes mileage/common carriers, and prepares electronic voucher.
- Maintaining computer records for travel transactions.
- OR, Education: Applicants may substitute education for the required experience.
- To qualify based on education for this grade level you must have successfully completed 4 years above high school in any field for which high school graduation or the equivalent is the normal prerequisite.
- This education was obtained in an accredited business, secretarial or technical school, junior college, college or university.
- If you are qualifying on education.
- (TRANSCRIPT REQUIRED).
- OR, Combination: Applicants may also combine education and experience to qualify at this level.
- You must have an combination of specialized experience and education in excess of 60 semester hours (2 years) is creditable.
- If you qualify by a combination, your experience must be detailed in your resume (TRANSCRIPT REQUIRED).
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Major Duties
- Major duties assigned but not limited to: Obligates funds for travel fund control points.
- Prepares daily reports itemizing all control point activities for each day.
- Contacts approval official to authorize obligations and any requests for additions, deductions, and/or movement of funds.
- Determines travel eligibility, computes mileage/common carriers, and prepares electronic voucher.
- Looks up Veteran's home address in VistA and calculates the mileage to and from appropriate facility.
- Moves back and forth successfully between various computer software programs to accomplish duties in a timely manner.
- Uses extreme tact and respect in communicating with applicants who are not eligible to receive Beneficiary Travel.
- Functions under the constant pressure of a large volume of claimants and a variety of personalities.
- Shows proficiency in the use of VistA, Beneficiary Travel Self-Service Support (BTSSS) system, and the Beneficiary Travel Dashboard.
- Tracks deductible amounts when applicable and in accordance with established guidelines.
- Certifies all beneficiary travel vouchers via computer input.
- Provides on-the-job training to new employees.
- Receives Veterans making claims for reimbursement at the time of their discharge from the medical center, domiciliary, nursing home care unit, or after an outpatient visit.
- Follows strict security measures when accessing or exiting VistA and BTSSS.
Work Schedule: Monday - Friday; 7:30am - 4:00pm or 8:00am - 4:30pm Telework: Not available Position Description/PD#: Transportation Assistant/PD08040A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
Requirements
- You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- In addition to the application and questionnaire, this position requires an online assessment.
- The online assessment measures critical general competencies required to perform the job.
- Selective Service Registration is required for males born after 12/31/1959 Physical
Requirements
- The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- A pre-placement physical examination is not required.
- Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.