About this role
Job Summary
About the position
This position is Non-appropriated Fund (NAF) and is located at the Bowling Center, RAF Mildenhall, United Kingdom. The primary purpose of this position is to perform entry-level duties as a Recreation Aid assigned to a Bowling Center operation within the Morale, Welfare, and Recreation (MWR) program. Scheduled shifts may include days, evening, weekends and holidays.
STANDING REGISTER ANNOUNCEMENT
Applications will be reviewed, and referrals made every 7 days.
Qualifications
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 01/13/2027 The area of consideration for this vacancy announcement: Citizens, permanent residents, and legal residents of the United States (US) who reside within the local commuting area (60-mile radius) of RAF Mildenhall, United Kingdom (UK), or will do so within the next 30 days.
Permanent and legal residents of the US must be citizens of a NATO country, unless authorized to reside in the UK as a dependent of an employee who serves in support of the US Visiting Forces. Eligible applicants must possess a US-issued social security number and be able to provide documentation proving residency status in the UK. Applicants cannot be 'ordinarily resident'. A person is considered to be 'ordinarily resident' if they have resided in the United Kingdom (UK) for more than 366 days without an affiliation to the US Visiting Forces. Time spent in the UK as an employee, or dependent of an employee, of a US agency serving and supporting the US Visiting Forces (i.e., active duty military, federal civilian, AAFES, Red Cross, one of the contract universities, a military banking facility or federal credit union, or US government contractors) is not counted toward being 'ordinary resident'. In accordance with the Status of Forces Agreement between the US and the UK, British citizens may not apply for US NAF positions; however, they may be eligible to apply for local national positions on base.
Business Based Action Family Member Preference Military Spouse Preference Outside Applicant Veteran Spouse/Widow/Parent of Veteran Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).
You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: This is an entry level position and therefore no minimum qualifications are required. Desired Experience: Experience working in a bowling center or similar recreation facility, including basic knowledge of bowling operations, bowling rules and procedures, and minor lane or pinsetter troubleshooting and operation of cash register is desired. Must be 18 years of age or older to serve alcohol. You will be evaluated on the basis of your level of suitability and fitness for the position.
Major Duties
- Performs a variety of customer service and operational support duties in a Bowling Center.
- Greets customers, answers questions regarding facility programs, services, fees, and bowling procedures, and provides general information to ensure positive customer experience.
- Assists with bowling leagues, tournaments, special events, and other morale, welfare, and recreation activities as assigned.
- Assists in maximizing lane and equipment utilization through efficient customer flow and scheduling.
- Assigns lanes, assists patrons with shoe rentals, bowling equipment, takes and processes customer food orders, and other services.
- May serve alcoholic beverages.
- Monitors bowling lanes and equipment during operations, resolves routine issues such as ball return interruptions or minor lane problems, and notifies appropriate personnel when maintenance beyond routine assistance is required.
- Operates a cash register or point-of-sale (POS) system to process sales, rentals, fees, and other transactions in accordance with established cash handling procedures.
- Prepares and submits daily cashier reports at the end of each shift and completes bank deposits from all shifts when working the night shift.
- Operates a public address (PA) system to make announcements for patrons.
- Maintains the cleanliness and appearance of the facility by cleaning bowling areas, counters, rental shoes, seating areas, tables, and other assigned workspaces.
- Assists with setting up, stocking, and organizing supplies, merchandise, and equipment.
- Ensures compliance with safety, security, and housekeeping procedures while maintaining a safe environment for patrons and employees.
- Performs other related duties as assigned.
If interested in this position please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13088613