About this role
Job Summary
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
Qualifications
MINIMUM QUALIFICATIONS
- Must have three years experience in vending operations, business administration, accounting procedures, and personnel supervision.
- Relevant education may be used as a substitute for experience.
- Ability to plan, implement, and enhance the program.
- Ability to organize and direct the work of subordinates.
- Skill to repair and replace parts and to make synchronizing adjustments and settings, such as setting liquid dispensing mix according to established specifications.
- Must possess good customer relations.
- Must have the ability to communicate effectively both orally and in writing.
- This is a white-collar position where occasional lifting up to 20 lbs may be required.
- Valid drivers license is required.
Major Duties
- Coordinates and supervises the vending services under contract with Marine Corps Community Services (MCCS).
- The operations involved consist of a wide variety of goods and services from laundromat, equipment rental, vending machines, change machines, and car wash.
- Inspects vending machines and ensures that they are in serviceable condition on a regular basis.
- Ensures that change for the machines is counted and regularly scheduled collections are made.
- Responsible for the security of money received.
- Maintains daily administrative work associated with the operation.
- Prepares required reports and operational budget.
- Maintains a current record of all vendors and vending machines by locations and a record of all machine installations and removals.
- Assigns work and supervises assigned personnel.
- Evaluates employees' performance reviews, hears grievances, counsels and advises employees.
- Makes repairs to MCCS vending machines.
- Duties include installing, troubleshooting, cleaning, repairing, and adjusting a variety of components, assemblies, and systems, such as wires, carbonation, dispensing, and coin-handling, using a variety of hand tools such as wrenches, pliers, soldering iron, voltage meters, circuit testers, pressure and dial gauges.
- Provides World Class Customer Service with an emphasis on courtesy.
- Assists customers and communicates positively in a friendly manner.
- Acknowledges customers, smiles and makes eye contact.
- Asks questions to determine, verify and solve problems.
- Checks for satisfaction on the quality of goods and services.
- Takes action to solve problems quickly.
- Alerts the higher level supervisor, or proper point of contact, for help when problems arise.
- Adheres to safety regulations and standards.
- Uses required safety equipment, and observes safe work procedures.
- Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.
- Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.
- Performs other related duties as assigned.
Requirements
EVALUATIONS