Management Information Specialist @ Customs and Border Protection

Job Summary

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Acquisition, Immediate Office of the Assistant Commissioner, located in one of the following locations: Washington, DC Ashburn, VA Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above.

Qualifications

Specialized Experience: You qualify for the GS-13 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Managing executive staff actions, correspondence, briefings, reports, and oversight responses through review, routing, tracking, clearance, and completion. Improving tasking systems, suspense tracking, routing procedures, quality control methods, and information flow across multiple offices. Coordinating high-priority projects, meetings, briefings, and initiatives by gathering input, reconciling comments, and tracking actions.

Supporting audit and oversight activities by tracking recommendations, corrective actions, milestones, document requests, responses, and deadlines. Drafting, reviewing, and editing executive communications, briefing papers, talking points, reports, presentations, and internal announcements. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 10/27/2026. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances.

For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment.

Current and former federal employees may be required to serve or complete a probationary period. Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibility on OPM's Career Transition Resources website. To be considered well qualified under CTAP/ICTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the Required Documents section of this announcement.

CONTINUED FROM ADDITIONAL INFORMATION

The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.

Major Duties

• Joining Customs & Border Protection (CBP), Office of Acquisition, will allow you to utilize your expertise in managing and coordinating high-level executive staff actions, communications, taskings, audits and oversight activities, briefings, and cross-organizational initiatives requiring senior leadership attention or decision.
• This position starts at a salary of $121,785.00 (GS-13, Step 1) to $158,322.00 (GS-13, Step 10).
• Apply for this exciting opportunity to strengthen the Department's ability to perform homeland security functions by providing a mastery of management information control operations, administrative program coordination, senior-level correspondence processes, briefing preparation, stakeholder liaison, audit and oversight coordination, an d staff action tracking.
• GS Salary: Visit this link to view the locality pay tables by geographic area.
• If you do not see your geographic area listed, select the "Rest of United States" pay table.
• Some positions fall under a special pay rate depending on the series, grade level and location of the position.
• Please visit this link to view special pay rate charts.
• In this Management Information Specialist position you will become a key team member of Homeland Security professionals involved in managing and improving administrative executive-level operations, staff action control, audit and oversight coordination, internal communications, and administrative program support; developing and applying procedures, tracking systems, coordination strategies, and quality control methods that affect how executive-level actions are managed across the organization; and planning, organizing, coordinating, and evaluating complex assignments involving multiple offices, high visibility issues, compressed deadlines, sensitive subject matter, and senior executive interest.
• Typical Work assignments include: Managing, coordinating, tracking, and controlling high-level staff actions, executive correspondence, decision memoranda, briefing materials, reports, inquiries, oversight responses, special assignments, and other taskings requiring review, decision, or awareness by senior Office of Acquisition leadership.
• Establishing, maintaining, and improving staff action control processes, executive tracking systems, routing procedures, clearance protocols, suspense management tools, and quality control methods used to monitor the status and completion of executive-level assignments.
• Serving as a central liaison between Office of Acquisition front office and program directorates to identify information needs, obtaining input, clarifying requirements, resolving coordination issues, and ensuring leadership priorities are communicated and acted upon.
• Serving as Office of Acquisition executive coordination point for audit, oversight, and accountability-related matters involving the Government Accountability Office, Office of Inspector General, DHS, CBP, and other oversight entities and reviewing audit-related materials for clarity, completeness, internal consistency, responsiveness, and alignment with established coordination requirements.
• Developing, reviewing, editing, and coordinating executive communications, briefing papers, presentations, talking points, information papers, decision memoranda, reports, meeting materials, newsletters, employee communications, and other written products for Office of Acquisition leadership.

Requirements

You must be a U.S. Citizen to apply for this position Males born after 12/31/1959 must be registered with Selective Service Primary U.S. residency for at least three of the last five years (additional details below) All pre-employment processes will be conducted in English You may be required to pass a background investigation CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards.

Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link.

DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities. Bargaining Unit: This position is not covered under the bargaining unit.