Supervisory Financial Administrative Specialist @ Veterans Health Administration

Job Summary

The CPAC is a regionally consolidated business entity established to enhance revenue operations throughout the VHA network. The Supervisory Financial Administrative Specialist (Billing) serves as a Supervisor in the Billing Department and reports directly to the Billing Manager. This position is responsible for performing a range of duties to achieve the established Office of Community Care expected results for medical billings, and reimbursable and non-reimbursable collections.

Qualifications

• To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/23/2026.
• GS-11 Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.
• For a GS-11 position you must have served 52 weeks at the GS-09.
• The grade may have been in any occupation, but must have been held in the Federal service.
• An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.
• If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.
• In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
• You may qualify based on your experience and/or education as described below: GS-11 Specialized Experience: Do you possess at least one (1) full year of specialized experience, which equips you with the particular knowledge, skills, and abilities to perform successfully the duties of the Supervisory Financial Administrative Specialist, GS-11 position, and that is typically in or related to the work of the position to be filled.
• To be creditable, this specialized experience must have been equivalent to the GS-09 level in Federal service to qualify at the GS-11.
• Examples of specialized experience include: Insures that all billing information entered and maintained in the automated billing system is timely and accurate.
• Interprets billing laws, rules, regulations, and policies, developing and implementing local policies, and defining administrative requirements.
• Investigates gaps in support of billing functions for improved outcomes and presents solutions to Billing Manager.
• Directs, coordinates and/or oversees work performed by subordinate staff.
• Observes staff performance, providing performance and productivity input and taking appropriate steps to recommend and/or effect changes when needed to enhance employee performance.
• OR GS-11: Substitution of Education for Experience

(TRANSCRIPTS REQUIRED)

• Do you possess a PhD. or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related?
• Such education must demonstrate the knowledge, skills, and abilities necessary to do the work.
• OR GS-11: Combination of Education and Experience

(TRANSCRIPTS REQUIRED)

• Do you possess combinations of successfully completed graduate education and specialized experience directly related to the work of the Supervisory Financial Administrative Specialist position, which may be used to meet the experience requirements for GS-11 position.
• Note: Evidence of specialized experience must be supported by detailed documentation of duties performed in positions held on your resume.
• You must provide work experience information such as hours per week, salary, and starting/ending dates of employment (month and year format) to establish you have one (1) full year of Specialized Experience at or comparable to the required grade level.
• You will be rated on the following Competencies for this position: Accountability Customer Service Decisiveness Flexibility Interpersonal Skills Problem Solving Resilience Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).
• Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
• You will receive credit for all qualifying experience, including volunteer experience.
• Note: A full year of work is considered to be 35-40 hours of work per week.
• Part-time experience will be credited on the basis of time actually spent in appropriate activities.
• Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Major Duties

• Insures that all billing information entered and maintained in the automated billing system is timely and accurate.
• Reviews health insurance policy provisions to identify and comply with individual plan requirements.
• Prepares bills for healthcare services, equipment, and/or medications.
• Maintains accurate claims data.
• Initiates claims for healthcare services, equipment and/or medication in accordance with prevailing guidelines.
• Prepares correspondence, reports, memoranda or other written products concerning awide range of issues surrounding billing activities.
• Work Schedule: Monday-Friday; 8:00am - 4:30pm Telework: This position is considered onsite.
• Ad-Hoc telework eligibility will be discussed during the interview process.
• Position Description/PD#: Supervisory Financial Administrative Specialist/PD15013A Relocation/Recruitment Incentives: Not Authorized.
• Financial Disclosure Report: Not required.

Requirements

• You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
• In addition to the application and questionnaire, this position requires an online assessment.
• The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959 Physical

Requirements

• The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
• A pre-placement physical examination is not required.
• Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Probationary Period: First time supervisors are subject to completion of a one year (52 weeks) probationary period.
• As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
• In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
• Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.