About this role
🛠️ Key Responsibilities
- Design, configure, test, and deploy SAP solutions within SD/MM modules.
- Analyze incidents and change requests, perform root cause analysis, and propose sustainable resolutions.
- Manage L2/L3 support tickets ensuring compliance with SLAs and quality standards.
- Participate in mini-projects and enhancements: requirement gathering, configuration, testing, and go-live support.
- Prepare technical and functional documentation for implemented changes.
- Collaborate with business stakeholders and cross-functional teams (FI, PP, QM) for integrated issue resolution.
- Provide end-user training and ensure clear communication on solution impacts.
🎯 Your Profile
- Degree in IT
- Minimum 5 years of experience, through which you have gained solid knowledge of SAP support in SD, MM modules
- Demonstrates autonomy and initiative, with a strong service orientation and genuine methodological rigor
- Enjoy teamwork and is flexible
- Able to share knowledge, with a constant desire to build both your own skills and those of your colleagues
- Fluent in French and English
âś… Why Join Us
- Be part of a global digital transformation journey.
- Competitive salary and benefits.
- Flexible work environment.
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