About this role
Key Responsibilities
Application Ownership & Governance
- Own the Autodesk application portfolio, including AutoCAD, Revit, Fusion 360, Navisworks, Inventor, and Civil 3D
- Define and maintain application roadmaps, upgrade strategies, and lifecycle plans
- Act as the Single Point of Accountability (SPA) for all Autodesk-related decisions
Operations Support
- Ensure high availability, stability, and performance of Autodesk applications
- Oversee L2/L3 support, incident management, and root cause analysis
- Work with infrastructure, VDI, and EUC teams to resolve performance and compatibility issues
- Monitor SLAs, KPIs, and service health metrics
Vendor & License Management
- Manage Autodesk licensing models, including Named User, Network, and Cloud-based licenses
- Ensure license compliance, optimization, and cost control
- Coordinate with Autodesk vendors and partners for renewals, audits, and escalations
Change, Release & Upgrade Management
- Plan and execute version upgrades, patches, and hotfixes
- Assess business impact and risks associated with upgrades
- Coordinate UAT and rollout across user groups
- Ensure minimal business disruption during releases
Security & Compliance
- Ensure applications comply with IT security, data protection, and audit standards
- Manage application access, authentication, and role-based permissions
- Support internal and external audits related to software usage and compliance
Stakeholder Management
- Partner with Engineering, Design, IT Infrastructure, Security, Procurement, and Finance teams
- Translate business requirements into application solutions
- Provide regular reporting on application health, risks, and improvement plans
Documentation & Knowledge Management
- Maintain application documentation, SOPs, architecture diagrams, and runbooks
- Contribute to knowledge base and training material creation
Please Note: Fraudulent job postings/job scams are increasingly common. Beware of misleading advertisements and fraudulent communication issuing 'offer letters' on behalf of T-Systems in exchange for a fee. Please look for an authentic T-Systems email id - [email protected].
Stay vigilant. Protect yourself from recruitment fraud!
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