About this role
Thought Machine’s mission is bold – to properly and permanently rid the world’s banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.
We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore and Sydney. We have raised more than $500m in funding and are now valued at $2.7bn. Our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.
We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world’s most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe’s fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.
Thought Machine is looking for a Personal Assistant (PA) to join on a Fix Term Contract for 12 months to support executives in London. The successful candidate will be an ambitious, strong communicator and a driven individual who can demonstrate commitment and a get-it-done attitude.
Duties
Be a point of contact among executives, clients, and other external partners
Organise and schedule meetings
Book business travel arrangements, including flights, transportation, and accommodation
Manage the calendars and schedules of senior management
Liaise with clients and business guests
Liaise with other staff members on behalf of senior management
Perform administrative tasks for the executive team
Assist with the planning and organisation of department offsites and training events
Requirements
Essential
3-5 years experience working as an Personal Assistant to multiple stakeholders
Exceptional organisational skills, time management, and the ability to effectively engage and liaise with senior stakeholders
Able to work in an environment which is fast paced and subject to frequent change; attention to detail is essential together with the capability to learn quickly
Excellent skills in document, slide and spreadsheet management including the Google productivity suite
To be forward-thinking, proactive and the ability to adapt to all situations
To maintain confidentiality and handle sensitive issues in a discreet manner
Confident decision maker and able to show good initiative
Resilient with a flexible attitude
Strong work ethic and ability to collaborate with other colleagues
Benefits
Highly competitive salary
Pension plan (match up to 5%)
Life insurance - three times annual salary
Competitive maternity (six months fully paid) and paternity leave (four weeks fully paid)
Shared parental leave (matched to our maternity leave for the same point in time)
25 days holiday and bank holidays
Flexible working hours
Cycle-to-work scheme
Electric car scheme
Season ticket loan
Access to outstanding learning materials and courses
Sports and hobby clubs, subsidised by Thought Machine
All the latest tech you need
Start the day properly with fresh fruit and cereals
Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks
A talented and experienced team as your colleagues
An environment where we encourage learning and progress
Two charity days a year
Weekly food pop-up
We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.