About this role
JOB TITLE
Global BRCGS/FSSC Technical Administrator
REPORTING LINE
Global Product Manager for BRCGS/FSSC
ROLE PURPOSE
The jobholder is responsible the technical administration of BRCGS/FSSC activities. More specifically:
- To gain and maintain a knowledge and understanding of SGS procedures and external approval criteria to allow efficient and effective BRCGS/FSSC support for affiliates
- To ensure that BRCGS/FSSC processes are completed in accordance with SGS procedures and BRCGS/FSSC requirements to ensure that customers receive certificates in the required timescales.
MAIN RESPONSIBILITES
- To manage the BRCGS/FSSC Directory data
- To manage compliance/KPI monitoring
- To upload BRCGS/FSSC reports and certificates into BRCGS/FSSC Directory
- To operate processes used to monitor the monthly performance of affiliates and feedback on actions required to improve performance
- To undertake any other administrative tasks allocated by the GPM.
General
- At all times, behave in accordance with the Company’s Code of Integrity & Professional Conduct.
- At all times, adopt a safe behavior by exercising due regard for the health and safety of employees and clients, in line with policies and procedures.
- This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job.
PROFILE
- Strong interpersonal and communication skills with an ability to interact effectively at all levels within and outside the organisation.
- Recognized HACCP qualification of a minimum of 2 days in duration with an examination.
REQUIRED SKILLS & COMPETENCIES
- Fluent in the English language
- Knowledge of certification processes
- Knowledge of the BRCGS/FSSC standards
- Effective time management
- Attention to detail.
- Proficient in Microsoft suite (Word, Excel, PowerPoint and Outlook)
DESIRABLE SKILLS & COMPETENCIES
- Detailed knowledge BRCGS/FSSC standards
- Additional language proficiency
JOB TITLE
Global BRCGS/FSSC/IFS Technical Coordinator
REPORTING LINE
Global Product Manager for BRCGS/FSSC/IFS
ROLE PURPOSE
The jobholder is responsible the technical coordination of BRCGS/FSSC/IFS activities. More specifically:
- To gain and maintain a knowledge and understanding of SGS procedures and external approval criteria to allow efficient and effective BRCGS/FSSC auditor qualification management for affiliates
- To gain and maintain a knowledge and understanding of SGS procedures and external approval criteria to allow efficient and effective BRCGS/FSSC proposal approvals for affiliates
- To ensure that BRCGS/FSSC processes are completed in accordance with SGS procedures and BRCGS/FSSC requirements to ensure that customers receive certificates in the required timescales.
- To ensure that IFS processes are completed in accordance with SGS procedures and IFS requirements to ensure that customers receive certificates in the required timescales.
MAIN RESPONSIBILITES
- Auditor approvals through BRCGS/FSSC Portal and internal systems. Update as required following scheme rules
- Management of witness assessment activity for BRCGS/FSSC Auditors
- To monitor completion of calibration training, Harmonization exams and chase as required by GPM.
- To gain and maintain the knowledge and understanding of SGS procedures and external approval criteria to allow efficient and effective IFS Proposal Worksheet approvals for affiliates.
- To ensure that all IFS administrative reviews are done in time and according to defined parameters.
- To ensure that IFS certificate issuance and uploading IFS certificates and reports is done without delays within the deadlines defined by IFS.
- To ensure the IFS Portal is updated with client details and audit information to ensure we meet the IFS targets.
- To process cancellations, suspensions and withdrawals for affiliate clients in an accurate and efficient manner to ensure all notification bodies are aware.
General
- To manage the BRCGS/FSSC Portal data
- To manage compliance/KPI monitoring
- To upload BRCGS/FSSC reports and certificates into BRCGS/FSSC Portal
- To operate processes used to monitor the monthly performance of affiliates and feedback on actions required to improve performance
- To undertake any other administrative tasks allocated by the GPM.
PROFILE
- Recognized HACCP qualification of a minimum of 2 days in duration with an examination.
- Broad experience and thorough understanding of Food safety principles, Food safety and quality management principles, food manufacturing processes and key food safety challenges facing the food sector across different categories
- 2+ years’ full-time experience in Food industry or in retail
- First degree, or tertiary equivalent in a Food related or Bioscience discipline.
- Recognized HACCP qualification of a minimum of 2 days in duration with an examination.
REQUIRED SKILLS & COMPETENCIES
- Knowledge of the BRCGS/FSSC/IFS standard
- Effective time management
- Attention to detail.
- Strong interpersonal and communication skills with an ability to interact effectively at all levels within and outside the organisation.
- Proficient in Microsoft suite (Word, Excel, PowerPoint and Outlook)
DESIRABLE SKILLS & COMPETENCIES
- Detailed knowledge BRCGS/FSSC/IFS standard
- Additional language proficiency