About this role
- Process carrier claim payments (AR) accurately on or before deadlines according to company policy.
- Collaborate with our Recovery Team to report claim approvals and pending payments.
- Review essential claim documentation to confirm payment accuracy (AP).
- Communicate with carriers/3PL’s to confirm payment details.
- Audit/Manage contracts and tariffs in regards to process payments in the Cello system.
- Dispute invalid claim resolutions to overturn declination and negotiate claim settlements
- Investigate and diagnose potential errors preventing payment processing
- Facilitate Legal reviews to review and execute settlement agreements from carriers/3PL’s.
- Work within company guidelines to analyze contractual agreements of the customer, shipper, consignee or carrier and then assess the physical damage reports and the cargo claims findings
- Track and submit approval requests for aging claim offsets against carrier invoices.
- Perform ad-hoc reporting or other job-related duties, as required.
- Required proficiency in Microsoft Excel, including but not limited to, advanced reporting functions and formatting, VLOOKUP, and pivot tables
- 3-5 years of Accounting/Finance experience preferred
- 1+ years of freight claims processing
- Excellent verbal and written communication skills
- Strong critical thinking and creative problem-solving skills
- Flexibility to work in a fast-paced, team-oriented environment
- Superior attention to detail, organization, cross-group collaboration, and project management skills
All your information will be kept confidential according to EEO guidelines.