About this role
- Actively search for new students enrollment
- Explain clearly to parents upon enrollment on School Policy and Clauses
- Set up a detailed Open House/school bazaar/events, and involve the presence of the Academic Team on the day
- Maintain good communication with new parents
- Set up partnership with local institutions to expand school's exposure
- Maintain a database of new leads of students accurately and timely
- Acts as Relationship Officer to parents
- Coordinates closely with school admin in regards to existing students (Retainment program)
- Coordinates closely with Finance in following up on outstanding payments, discounts, and receipt of payments
- Coordinates closely with Operations in following up on issues related to transportation, books, uniforms, and others
- Assisting in admin work (especially when school admin is occupied). Such as: handling phone call, handling administrative duties
- Respond to parents’ inquiries regarding administrative matters.
- Address parents’ complaints and concerns as necessary.
- Other duties as assigned by Management
- Minimum Bachelor's Degree in Marketing, Business Studies/Administration, Management, or equivalent.
- Experience with educational institutions or comparable organizations at least 1 year but fresh graduate are welcome
- Compassionate attitude and strong understanding of child development
- Strong communication skills, patience, empathy, and the ability to work as part of a team
- able to understand and communicate in English and Bahasa Indonesia
- Famliar to operate Microsoft Office (Excel, Word and Power Point)
- Customer-focused with strong interpersonal skills