About this role
REPORTING AND ANALYSIS
- Reporting all KPIs as per the SLA for all performance measures across all service providers.
- Assets tracking report.
- Budget performance report on a weekly basis.
- Daily deployment tracking report.
- Weekly POSM movements reconciliation.
- WH and transportation damages report.
- WH utilization tracking.
- Monthly stock count reporting.
Warehouse Operations & Inventory Management
- Overseeing and managing day-to-day warehouse operations, including receiving, storing, and shipping products, while ensuring efficient staff coordination.
- Following up on all system transactions at our 3PL, from inbound to outbound forms.
- Effectively planning and allocating resources to meet daily operational requirements, maximizing productivity and minimizing downtime.
- Ensuring loading and offloading operations comply with the SLA agreed upon with our 3PL.
- Conducting monthly stock reconciliations and ensuring accurate stock counts.
- Reviewing and handling damages arising from transportation and on-ground operations, with proper tracking by serial number.
- Managing inventory-related claims and ensuring proper follow-up and resolution.
Stakeholder Management, Service Delivery & Compliance
- Leading and owning internal processes and service level agreements with all stakeholders.
- Managing the deployment plan with the planning, marketing, and sales teams, relevant stakeholders, and our 3PL to ensure business needs are met amid challenging market dynamics.
- Ensuring on-time order delivery and compliance with agreed SLAs across all partners.
- Conducting monthly KPI reviews with 3PL and trucking service providers.
- Monitoring and enforcing compliance with Red Bull policies and safety regulations to ensure the safety of all warehouse employees.
- Auditing and revising service providers’ invoices.
- Managing and resolving warehouse-related issues and conflicts promptly while maintaining positive employee relations.
Team Development & Continuous Improvement
- Training, mentoring, and providing regular feedback to warehouse staff to develop their skills and expertise and ensure operational efficiency.
- Consistently identifying opportunities for process improvement and implementing changes to increase efficiency and reduce costs.
- 3-5 years of experience.
- Experience in E2E supply chain/logistics execution.
- Solid experience in managing and leading multiple stakeholders.
- Proven track of records in driving efficiency within warehousing areas.
- Strong negotiation skills.
- Ability to work under pressure and agile enough to overcome daily challenges.
- Process oriented with a holistic view of processes and experience in change management projects.
- Relationship builder with excellent communication and interpersonal skills.
- Solution, Quality and Service oriented.
- Proven ability to run analysis from multiple sources, providing reliable and valuable outputs.
- Familiar with SAP / Excel and manage to adapt being fast learner to Red Bull tools.
- Familiarity with warehouse management systems (WMS) and proficiency in using SAP
- Ability to work flexible hours, including evenings and weekends, as required by operational needs.