About this role
We are looking for an IMA & DIGITALIZATION COORDINATOR: Main responsibilities Act as the functional owner and primary point of contact for Inspection Management Application (IMA) within the Inspection Department, developing an in-depth understanding of the platform and its business processes. Administer and maintain inspector, agency and related master data in IMA, ensuring that records, qualifications, certifications, experience and training information remains accurate and up to date. Lead the day-to-day support to internal and external users, manage incidents and requests, coordinate their resolution and promote consistent and correct use of the platform.
Monitor data quality, system usage, storage and performance, and implement solutions that improve reliability, efficiency and scalability. Support KPI measurement, reporting and corporate decision-making by enabling effective use of the data available in IMA. Gather, assess and prioritize improvement needs from Corporate Inspection, project teams and other stakeholders, translating them into functional requirements. Promote interoperability between IMA and other corporate systems, including SmartPlant Materials, SAP and Documentum, as well as future digital platforms.
Identify opportunities to optimize and automate activities and improve inspection processes through digital solutions. Design and deliver training, demonstrations and user guidance for employees, inspection agencies, inspectors, clients and joint-venture partners, both remotely and in person. Drive user adoption and continuous improvement to maximize the platform's operability through Técnicas Reunidas projects.
- Skills Strong organizational and prioritization skills.
- Strong written and verbal communication skills.
- Ability to communicate with both technical and non-technical stakeholders.
- Analytical and problem-solving skills.
- Proactive, service-oriented and continuous-improvement mindset.
- Ability to work effectively across different functions, departments and international teams.
- Strong training, presentation and user-support skills.
- Attention to detail and commitment to data quality.
- Required profile and experience At least 5 years of experience as a Systems, Software or Business Applications Specialist, supporting, administering or implementing corporate applications in the Oil & Gas, EPC or industrial engineering sector.
- Experience administering, supporting or improving digital tools in industrial, engineering, procurement, quality or inspection environments.
- Experience delivering training and preparing user guidance for internal and external audiences.
- Strong knowledge of corporate business applications, application administration and user-support processes.
- Experience with integrated systems, interfaces, master-data management and data-quality control.
- Knowledge of incident management, functional requirements definition, user acceptance testing and implementation of system improvements.
- Experience with SmartPlant Materials (SMat), SAP and Documentum, or comparable corporate platforms, would be highly valued.
- Familiarity with KPI reporting, data analysis and visualization tools such as Power BI would be considered an asset.
- Knowledge of process automation, digital transformation and artificial intelligence applications would be valued.
- Knowledge of inspection workflows, ITPs, inspection planning, vendor surveillance, non-conformity management or related quality processes would be considered an asset but is not required.
- Advanced level of English .