About this role
- Sappi requires a Business Process Engineer: Logistics to drive the development of detailed business requirements and coordinate the analysis, design, development, testing and deployment of Distribution planning and execution processes.
- As a Business Process Engineer: Logistics you will be responsible for: Drive the process of defining business requirements for new IT solutions Develop a thorough understanding of the business area’s short, medium- and long-term objectives and its current business processes.
- Review current state processes and identify problem areas, inefficiencies and control weaknesses.
- Proactively identify improvement opportunities.
- Educate/support business colleagues on current and future system capabilities/system solutions to drive continuous improvement.
- Provide specific business area subject matter input and facilitate the development of business requirements for new or improved business and system processes.
- Use techniques such as brainstorming, document analysis, focus groups, requirements workshops and prototyping to obtain complete and accurate business requirements.
- Evaluate requirements against the business objectives of the specific functional area and highlight where the planned changes are misaligned.
- Prioritise and validate requirements and obtain approval as per the agreed framework for the scope of the solution.
- Develop the business case that reflects the value and cost of the changes.
- Solution design Evaluate and develop solution options to present to business.
- Research best practice inside and outside Sappi to take into consideration.
- Develop detailed business process flows and include how technology solutions will enable the business processes.
- Analyse the proposed changes against existing processes to determine the change impact.
- Recommend solution alternatives to business owners.
- Drive the development of a specific area’s functional specifications (business controls, system functions, information flows, system controls).
- Document business rules, the data dictionary/glossary and data models as applicable.
- Use Sappi standards for business process and system notation as well as data definitions.
- Ensure that functional specifications are detailed enough to enable technical design.
- Develop the transition plans including any parallel runs, phased roll-outs and change, communication and training plans.
- Assist in the identification of risks and issues related to business requirements or the solution design.
- Support delivery and implementation Provide input into system configuration activities by collaborating with IT and solutions partners to ensure that specific functional requirements are addressed.
- Analyse the impact of requirement or scope changes and make recommendations to the business owners on how to mitigate it.
- Contribute to the development of the system testing approach, test cases, test data and testing scenarios (including regression and negative testing).
- Participate in user acceptance testing.
- Provide detailed feedback on whether the developed solution meets the documented business requirements.
- Provide regular updates and reports to business owners.
- Assist with the deployment of a structured change plan including stakeholder updates, communication, training and training manuals.
- Support the business to track the benefits of the new solutions.
- Review problem logs and identify the root causes of repetitive business issues.
What we are looking for?
A Degree / Diploma in Supply Chain, Information Technology or Industrial Engineering 5-8 years functional area experience or relevant business experience SAP modules: Transportation Management (TM), SAP Extended Warehouse Management (EWM/WM) & Sales and Distribution (SD) Previous experience functioning in two or more major SAP IT related projects Relevant SAP certification will be an advantage