About this role
Key responsibilities
- The position serves as the strategic advisor and operational engine of Emerging Channels, driving business performance through data, governance, planning, and execution excellence.
- As the central business management hub for the function, the role enables fact-based decision-making, organizational alignment, and effective resource allocation across Retail, E-commerce, Private Channels, and Trade Marketing . The position also serves as the primary interface to senior leadership and key functions, ensuring timely, consistent, and high-quality reporting of business performance, strategic opportunities, key risks, and resource requirements.
- Main job tasks Business Planning & Performance Management Lead annual and periodic business planning for Emerging Channels, translating strategic priorities into objectives, KPIs, milestones, work packages and clear accountabilities.
- Establish weekly, monthly and quarterly business review mechanisms, consolidating progress across Retail, E-commerce, Private Channels and Trade Marketing and identifying gaps, risks and decisions required.
- Track key actions and commitments through closure and support priority trade-offs and resource allocation decisions.
- Data Hub & Business Insights Develop management dashboards, forecasts and scenario analyses that generate actionable insights for channel strategy and investment decisions.
- Build a department-wide single source of truth and standard metric definitions integrating channel performance, customer, activity, investment and operational data.
- Drive data quality, governance and reporting automation in collaboration with IT, Finance and Commercial Excellence to improve data usability.
- Lead market and competitive analysis, integrating internal performance insights to identify channel growth opportunities and competitive risks, and recommend strategic actions and resource allocation.
- Collaborate with Marketing and relevant functions to support channel business decisions.
- Management Governance & Team Effectiveness Design and operate the management governance cadence for Emerging Channels, including agenda management, decision logs, action tracking and cross-team dependency management.
- Systematically improve cross-functional processes, RACI, SLAs and collaboration mechanisms to reduce duplication and improve decision and execution speed.
- Enable information sharing, joint planning and resource synergies across Retail, E-commerce, Private Channels and Trade Marketing.
- ET Reporting & Executive Decision Support Coordinate all ET reporting related to Emerging Channels, ensuring accuracy, consistency, timeliness and clear decision asks.
- Prepare high-quality executive materials, decision memos, business cases, risk assessments and key meeting content for the function head.
- Represent the department in coordination with Finance & Operations , HR, Legal, Compliance, Medical, Marketing, Market Access and other key functions to align information and actions.
- Operational Excellence & Strategic Projects Identify and lead cross-channel operational improvements and strategic projects, with clear continuous-improvement objectives and measures.
- Standardize and scale tools, templates, processes and best practices.
- Support organizational change and new business model implementation while balancing short-term delivery with long-term capability building.
- People Leadership, Performance & Capability Building Set the team mandate, roles, annual objectives and priorities, aligning individual goals with the Business Unit agenda.
- Provide regular feedback and coaching, recognize strong performance and address performance gaps, reinforcing accountability.
- Identify capability and talent needs and drive individual development, succession and talent-pipeline plans.
- Create an open, trusting, inclusive and high-performing environment that encourages learning, collaboration and ownership.
- Knowledge, skills and experience Education Bachelor’s degree or above in Business, Economics, Finance, Marketing, Data Analytics, Life Sciences or a related field; MBA or relevant advanced degree preferred.
- Experience At least 8 years of relevant experience in business operations, commercial excellence, strategy, financial planning, analytics or related areas; pharmaceutical or complex matrix experience preferred.
- Proven experience supporting senior leadership, leading business planning and performance reviews, cross-functional governance and strategic projects.
- Proven experience leading market and competitive analysis and translating internal and external insights into channel strategy, resource-allocation and executive decision recommendations.
- Experience managing professionals or project teams and translating business priorities into team operational plans.
- Personal skills Strategic and commercial acumen understands the value chain and translates strategy into operating plans and priorities.
- Data and decision capability integrate complex data and uses forecasting, scenarios and business cases to form actionable recommendations.
- People leadership: sets direction, manages performance, coaches development and builds the talent pipeline.
- Operations and governance: designs performance frameworks, governance processes and business cadences and drive continuous improvement.
- Influence and communication influence senior and cross-functional stakeholders through facts, logic and clear storytelling; fluent in Chinese and English.
- Delivery and agility make trade-offs under uncertainty, drives closure and balances short-term delivery with long-term capability building.
- Digital tools: advanced Excel, PowerPoint and BI/data visualization skills; automation or AI experience preferred.
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.