About this role
Are you customer-focused, organized, and eager to work in an international environment? In this temporary Customer Service role, you'll manage orders, coordinate with customers and logistics partners, and ensure an outstanding customer experience from start to finish.
Bedrijfsomschrijving Our client is a leading international organization operating within the pharmaceutical and health-related sector. Supporting customers across Western Europe, they are known for their commitment to quality, innovation, and customer satisfaction. To strengthen their Customer Service team, they are looking for a temporary colleague who can help maintain their high service standards.
- Omschrijving Manage customer orders from entry to delivery.
- Communicate with customers, warehouses, and sales teams.
- Handle returns, claims, and transport-related issues.
- Resolve customer inquiries and identify effective solutions.
- Maintain accurate documentation and ERP administration.
- Bachelor's degree or equivalent experience.
- 1-3 years of experience in customer service or administration.
- Familiarity with ERP systems, ideally Microsoft Dynamics or Axapta.
- Fluent in English; Spanish, Italian of German are a strong plus.
- Proactive, detail-oriented, and able to perform under pressure.