About this role
Key Responsibilities
- Lead the day-to-day delivery of hard facilities management services, including planned and reactive maintenance, technical operations and energy management.
- Ensure statutory and mandatory compliance across all technical services, maintenance activities and project works.
- Manage and develop a high-performing technical team, providing leadership, coaching, training and performance management.
- Oversee specialist contractors and subcontractors across electrical, mechanical, HVAC, BMS and building fabric services.
- Manage small and medium-sized projects, including site surveys, quotations, repairs, variations, budgets and project delivery.
- Maintain accurate asset registers, CAFM system data, planned preventative maintenance (PPM) schedules and lifecycle plans.
- Monitor service performance against KPIs and SLAs, addressing operational issues and implementing continuous improvements.
- Maintain strong client relationships through regular communication, reporting, meetings and proactive service management.
- Ensure compliance with health and safety policies, environmental standards, risk assessments and permit-to-work procedures.
- Drive energy efficiency initiatives, carbon reduction and sustainable operating practices.
- Manage budgets, contractor performance and commercial targets while identifying opportunities to improve service delivery and support business growth.
- Coordinate out-of-hours activities where required to minimise disruption to client operations.
- Essential Requirements A recognised qualification in Electrical, Mechanical Engineering, Building Services or a relevant technical discipline.
- Significant experience managing technical services within a fast-paced facilities management environment.
- Demonstrable experience delivering small and medium-sized project works in compliance with applicable regulations and procedures.
- Experience working within a manufacturing environment.
- IOSH or NEBOSH health and safety qualification.
- Proven experience leading multidisciplinary technical teams and managing performance.
- Strong knowledge of building services, including electrical, mechanical, HVAC, BMS and building fabric.
- Experience managing contractors, subcontractors, maintenance programmes and project works.
- Excellent problem-solving skills, with the ability to manage escalations and resolve technical issues effectively.
- Strong communication, interpersonal and client relationship management skills.
- Experience managing budgets, service KPIs, SLAs and compliance requirements.
- Good IT skills, including Microsoft Office, Outlook and SharePoint.
- Desirable Requirements IWFM qualification.
- Experience with complex HVAC systems, hybrid VRF systems or modern smart office technologies.
- Knowledge of Legionella management and water quality management.
- Experience in asset management and authorised person responsibilities.
- Risk assessment certification.
Sodexo reserves the right to close this advert early if in receipt of a high number of applications