About this role
Working with the Citizens Information Service in Fermoy. You will contribute by providing administration support to the running of the office.
Key Responsibilities
- To work as part of a team with the Development Manager and staff . To support the team to ensure that the day-to-day administration of the centre is carried out in a professional manner.
- To carry out a range of clerical and administrative duties, ensuring an efficient record-keeping system is maintained.
- To ensure the Citizens Information Service has an adequate stock of relevant publications, information leaflets, application forms, stationery, etc.
- To engage with members of the public in person, by phone/email.
- To provide information, advice and advocacy services to members of the public in relation to their rights and entitlements.
- To attend meetings and take training in relation to the operation of the service.
- Key Skills: IT skills Good interpersonal/customer service skills Strong organisational abilities Commitment to the ethos of the service, in particular confidentiality Ability to work on own initiative and in a team.
- Experience in dealing with the public.
- CE Scheme Skills