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Customer Focus Employee (747506) @ Employer

Venlo, NL421, NLOnsitePart-time
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About this role

Are you the one who stays cool when the heat is on? 🔥 Do you enjoy being in direct contact with customers? In the heart of Venlo's logistics hub, we are looking for a Customer Service Representative. You can jump hurdles and make clients smile. No boring office days here—just high energy, international vibes, and a team that has your back. We offer both fulltime and parttime (24 / 32 hours) opportunities. Want to earn up to €3,500 per month? And work in a team where no two days are the same? Read on and land this job!

  • What we offer- Money talks: € 20 per hour!- A job for the long term!- An international work environment!- Fulltime or Parttime (24-32 hours) opportunities!- Administration and Customer Service!- Working at a global logistics giant!
  • Who you areAs a Customer Service Representative, you are a communication star.
  • Who always maintains a positive attitude—even when things get busy.
  • You are proficient with ERP systems and interacting with customers comes naturally to you.
  • No request is too much; you are a true problem-solver who won't let go until every detail is sorted out.
  • Also, you possess the following:- A MBO degree thinking level;- A good command of the English language;- You live within a range of 50 kilometers from Venlo;- Proven experience in logistics and/or customer service.
  • What will you doAs a Customer Service Representative, you start your day with a cup of coffee.
  • And a chat with your colleagues.
  • Then, you dive right in and start tackling customer inquiries.
  • You make sure everything runs like clockwork!
  • As the primary point of contact, you help customers via email, phone, and chat.
  • You deal with orders, resolve complaints, and brainstorm ways to make our processes even better.
  • Your job satisfaction?
  • That comes from interacting with people and solving complex puzzles.
  • Youre the "voice of the company" for international clients via phone and mail.- Turning complex orders into smooth deliveries;- Collaborating with the wareh

Skills

ERP systemEnglishCustomer Service

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