About this role
Are you passionate about hospitality and guest service? We are looking for an enthusiastic Front Desk Agent to join our team at Holiday Inn – the niu Dairy Haarlem for 2–4 days per week (16–32 hours).As the first point of contact for our guests, you will play a key role in creating memorable experiences and ensuring smooth daily operations at the front office. About usHoliday Inn – the niu Dairy Haarlem is a modern lifestyle hotel located in Haarlem, part of IHG Hotels & Resorts. We combine contemporary design with a relaxed atmosphere and focus strongly on guest satisfaction and team spirit.
Your Responsibilities
- Welcoming and checking in/checking out guests
- Handling reservations and administrative tasks
- Answering guest inquiries professionally and efficiently
- Managing payments and ensuring accurate billing
- Working closely with housekeeping and other departments
- Delivering outstanding guest service according to IHG standardsWhat We Are Looking For
- Friendly, proactive, and service-oriented personality
- Flexible availability (including weekends and evening shifts)
- Good communication skills in English -(Dutch)
- Ability to work independently and in a teamWhat We Offer
- A dynamic and international working environment
- Opportunity to grow within IHG
- Staff discounts within IHG hotels worldwide
- Supportive team culture
- Competitive salary according to Horeca CAOAre you ready to join our team and create exceptional guest experiences?
Apply now via Hotelprofessionals with your CV and short motivation letter.
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