About this role
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Job Title: Intensive Case Manager Working Hours : 35 hours per week Salary: €36000 - €40000 Employer: Depaul Job Location: Depaul, 18 Nicholas Street, D08 VCP7
Job Description
- To work directly with service users, utilising a case management approach to ensure access to relevant wraparound services needed for the service userʼs progression.
- Advocate for and empower service users to facilitate access to support services Case Management of assigned service user caseload Delivering on DRHE Case and Case Management Protocols.
- Assessment of new service users and service user induction Building relationships with partners and identified support agencies Provision of crisis prevention and intervention strategies.
- Referral to health, social, addiction and other specialist resources and community services as required.
- Monitoring of support requirements of participants to sustain their accommodation i.e. rent payments etc. and work with the participant utilising motivational and recovery orientated techniques to ensure sustainment of accommodation.
- Adherence to Organisational Health & Safety Policies Strive to work creatively and take initiative to assist the service in achieving its core objectives and ensuring that the needs of service users are met.
- Participation in Out of Hours On Call Support Rota Person Requirements Must possess a minimum of 2 years of experience in the homeless sector or a related field, with at least one year dedicated to coordinating support plans for service users with complex needs Have a deep understanding of the principles of Housing First Have a deep understanding of the root causes of homelessness and the challenges faced by individuals at risk.
- Candidates should have experience collaborating with various agencies in both voluntary and statutory sectors Experience in lone or off-site working is desirable Clear comprehension of the case management approach is crucial for success in this role.
- To attend and participate in team meetings and staff team days.
- To attend all mandatory training and any training deemed relevant to service delivery.
- To participate in regular supervision and annual appraisal, and help inidentifying your own job-related development and training needs.
- To respect service usersʼ rights to confidentiality in our relationship with them as per the Depaul Confidentiality policy and code of conduct.
- To promote respect, diversity and equal opportunities Our Benefits Annual Leave Up to 3 years' service: 25 days per year 3 years' up to 5 years' service: 27 days per year Over 5 years' service: 30 working days per year Exclusive of bank and statutory holidays) 10 public holidays each year with Good Friday as discretionary day.
- Day off and day pay for Christmas Day, St.Stephen's Day, and New Year's Day worked for shift workers.
- Maternity /Adoptive Leave 18 weeks full pay Paternity Leave 2 weeks full pay Sick Leave Entitlement (subject to policy terms)