About this role
Job summary
The Leadership Development Manager will work directly supporting CNWL's People Plan focused on our mission to develop a diverse and ambitious community of leaders who are purpose-led, resilient and equipped with the knowledge and skills to lead compassionately, inclusively and confidently in our complex world. This includes but is not limited to management of our award-winning 21 Century Leadership Programme (21CLP) and the adoption of our new Leadership and Management Framework.
Main duties of the job
The Leadership Development Manager will provide oversight, project management and the day to day management of all aspects of 21CLP delivery including themain cohort programme, and programmes and events developed in association with 21CLP including alumni programmes, standalone sessions and tailored and/or collaborative programmes and events.
The Leadership Development Managerrole is central in ensuring the smooth running of the 21CLP programme and associated activity. The post holder will lead on programme management, budget management, capacity planning, event management, data and reporting, evaluation, communications and oversight of scheduling and day to day delivery.
They will be the central point of communication, liaison and management. They ensure consistent, efficient and high quality delivery and experiences for learners and partners, working closely with the wider programme team, teaching faculty and Head of Culture and Leadership Development.
As part of a small dynamic department, the post holder will also support delivery of shared priorities in Culture and Leadership Development and the wider People and Culture department.
About us
There's a place for you at CNWL.We're passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient's own home. Patients are at the heart of everything we do.Providingtop quality care depends on our ability to employ the best people.We're always looking torecruit outstanding peoplewho will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we're hoping to find our future leaders and we'll support our staff by providing opportunities to develop your career.
We are always looking for ways to invest in and support our staff - see our benefits and benefits here:
Staff benefits, reward and wellbeing :: Central and North West London NHS Foundation Trust
Job description Job responsibilities
Central and North West London NHS Trust is committed to help all of our people thrive to feel supported, respected and recognised for their work and contribution.The post holder will have direct responsibility for the day to day management of 21 Century Leadership Programme and team. This will include:
1. Management and Leadership
1.1. To manage the 21CLP team and resources on a day-to-day basis; organising and delegating work within the team ensuring they are providing a courteous and efficient service and that any work is completed accurately and in a timely manner.
1.2. To manage the team and resources on a day-to-day basis in an unpredictable environment that requires solutions to complex problems where there are many interacting factors. This includes managing requests for new pieces of work that may require quick turnaround.
1.3. To ensure direct reports are up to date with Statutory and Mandatory training, Supervision and Appraisals and that HR related policies are followed with due diligence ensuring they have the necessary skills and knowledge to fulfil their duties. Including supporting recruitment and induction of new staff when necessary,
1.4. To ensure service provision is maintained at all times and to a high standard. This involves making consistent judgements requiring complex fact analysis, interpretation and comparison of options.
1.5. To allocate work to ensure that there is appropriate cover for the team according to service need and provision completing sickness returns and updating annual leave on health roster.
1.6. To support with co-ordination of the 21CLP teams annual leave to ensure adequate and appropriate cover.
1.7. To develop, implement and review policies and procedures relating to own area of work and team as appropriate ensuring team members are aware of policy requirements.
1.8. To deal with any difficult enquiries or potential complaints and ensure their resolution when not achieved by more junior staff.
1.9. To represent the Head of Culture and Leadership Development when required to do so.
1.10. To present information (routine or complex findings) in formal presentations to large groups as required. This may include linking in with other initiatives and communicating sensitive information about performance and change.
1.11. To use a leadership style which is underpinned by strongly held values around equality, diversity and openness; effectively building and maintaining relationships with direct reports, colleagues, management teams and other key individuals across the system.
1.12. To ensure that effective systems are in place including devising them if necessary to ensure the team manage the work in a timely fashion.
1.13. To ensure team meetings occur as required and to attend as an active participant and leader.
Person Specification
Education and Qualifications Essential
Project, events, or operational management qualification or equivalent experience. Must be willing to participate in any relevant training identified to develop skills required to carry out role
Desirable
Professional degree or diploma in relevant field CIPD qualified
Experience Essential
Effective management of projects, events or services with multiple stakeholders Track record of delivering successful projects to time Experience of working with a variety of different people in and outside the organisation Experience of managing people/teams including supervision/appraisal Experience of relationship building and partnership working Working in a complex organisation
Desirable
Experience of working in learning and development, organisational development or leadership development Experience in events, programme or service delivery or in customer service Working in an NHS organisation
Knowledge/Skills/Abilities Essential
Excellent communication, presentation and report writing skills Able to make sound decisions and judgements based on the analytics and information available, including financial and activity data Ability to analyse information and develop potential options and / or recommendations on the most appropriate course of action To manage workload effectively in light of competing priorities and tight deadlines Demonstrate the skill to co-ordinate complex programmes of work Able to build personal and professional credibility Able to influence stakeholders to achieve buy in and programme goals Ability to work autonomously, providing support and teaching to those less experience in project management and/or programme reporting Skilled in the use of Microsoft, Excel, SharePoint, MS Teams and PowerPoint
Working within Professional Boundaries Essential
Accepts responsibility and accountability for own work and can define the responsibilities of others Recognises the limits of own authority within the role Seeks and uses professional support appropriately Able to work as part of a team, co-operating to work together and in conjunction with others and willing to help and assist wherever possible and appropriate appreciating the value of diversity in the workplace Demonstrates values consistent with those of the Trust Has a strong degree of personal integrity; able to adhere to standards of conduct based on a culture of equality and fairness Understands the principle of Confidentiality
Planning & Organisational Skills Essential
Can monitor progress against plans, escalating risks and issues as appropriate Positive and flexible attitude to dealing with change; able to respond to the changing needs of the service in an appropriate and timely manner; to change and accept change and to explore new ways of doing things and approaches Ability to demonstrate an eye for detail Highly motivated and reliable
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Central and North West London NHS Foundation Trust
Address Trust HQ
350 Euston Road - Regents Place
London
NW1 3AX
United Kingdom
Employer's website https://www.cnwl.nhs.uk/work (Opens in a new tab)