Royal Free London NHS Foundation Trust

nhsjobs

Band 3 Admin and Clerical Officer @ Royal Free London NHS Foundation Trust

Barnet, EN5 3DJOnsiteFull-timePosted 15 days ago

Opens on nhsjobs

About this role

Job summary

We are advertising for 1 x Cardiology Administrator for the Cardiology admin team. The role will be based at Barnet Hospital and occasionally at Chase farm hospital. The post holder will be expected to work dynamically across all areas of the service when required.

Main duties of the job

The Cardiology administrators are responsible for delivering a high standard of customer care to a wide range of client groups, including the clinic/ward's multi-disciplinary team, patients, relatives and their carers.

The post-holder must play a proactive role in collecting, investigating, verifying and recording a high standard of patient demographic and treatment data. The post holder must accurately and in a timely manner enter such information on the computerised patient information system, to ensure that the trust receives the appropriate level of income for patient activity, avoids the potential clinical risks inherent with inaccurate patient records and is compliant with national NHS targets (e.g. on data quality and length of patient wait).

The post-holder must undertake effective forward planning, to ensure that the administrative needs of the service are met and must carry out a range of effective administration processes to support the delivery of high quality patient care.

About us

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

For more information please follow linkhttps://www.royalfreelondonjobs.co.uk/

Job description Job responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Person Specification

Experience Essential

Previous experience of working with the public and/or patients in a healthcare environment Experience of interaction with all levels of staff

Desirable

Previous administrative and organisational experience Experience of managing and prioritising own workload and working to deadlines

Skills and aptitudes Essential

Excellent written and verbal communication skills Excellent organisational skills with meticulous attention to detail Excellent customer care practice, being polite, sympathetic, patient and diplomatic Understanding patient confidentiality

Desirable

Knowledge of Cerner Awareness of National and Trust pathway targets (such as 18 week RTT target) Ability to confidently interact and share knowledge with staff at all levels Proof of continuous learning and development Ability to learn and assimilate information quickly Ability to use databases

Royal Free World Class Values Essential

Demonstrable ability to meet the Trust Values

Education and professional qualifications Essential

English and Maths at GCSE level or equivalent Knowledge of medical terminology Good command of written English

Desirable

RSA Stage II/NVQ Level 2 in Administration or equivalent

Personal qualities and attributes Essential

Ability to maintain excellent communication channels and good customer services Maintain a high level of professionalism in manner Good interpersonal skills having a friendly and approachable manner Proactive, forward thinking, quick problem solving attitude

Other Essential

Team work and ability to develop strong collaborative working relationships within different teams and relevant administrative, clinical and management staff Ability to work without direct supervision Reliability - Good time keeping

Desirable

Ability to work flexibly to accommodate peaks and toughs of activity

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name Royal Free London NHS Foundation Trust

Address Barnet and Chase Farm Hospital

Wellhouse Lane

Barnet

EN5 3DJ

Employer's website https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Skills

HealthcareAdministrationNHSPermanentFoundation Trust

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Band 3 Admin and Clerical Officer at Royal Free London NHS Foundation Trust | ResuMinder Jobs