About this role
Job summary
Are you a dedicated, compassionate Admin Assistant? Do you want the chance to help shape a new and genuinely innovative service for care in Kent and Medway?
You will be providing direct admin support to members of the clinical team.
We are an adaptive, cross-functional service. Whilst being assigned to directly support a department, you will be providing support (as a team) throughout the Directorate. Teamwork is an essential part of this role, good time-keeping and the ability to keep to deadlines and adapt your way of working are vital.
As a support service, we adapt to the needs of the service; we are regularly reviewing ways of working and optimising our internal processes. We need someone who can think on their feet and adapt to day-to-day circumstances as they arise.
If this sounds like the opportunity you have been waiting for, come and join our diverse and compassionate team committed to delivering excellent care and support for service users and their loved ones.
Main duties of the job
This role provides direct secretarial and administrative support to our in-patient care, Management, Consultant Psychiatrist, Lead clinicians and the wider team.
The successful candidate will work closely with the teams:
Providing up-to-date information to the teams and producing simple report Maintaining patient records Providing Reception support Creation and maintenance of spreadsheets and internal forms within designated timescales Maintaining and updating displays Scheduling clinical meetings Diary and meeting management Generic team mailbox monitoring and maintenance and any other administrative duties requested
About us
We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated 'Good' by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.
Our vision is simple: We are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident.
Join us - if you share our passion for better mental health care and want to be part of a team that's doing well together.
Check out our Canterbury site
Job description Job responsibilities
Please see the attached job description for full details of the main duties and responsibilities of the role.
Person Specification
Experience Essential
MS Word and Excel MS Teams Keeping to deadlines Diary management File/record keeping digital and physical Office/Reception experience Customer service
Desirable
Experience of working with people with severe mental health Use of CRM Systems or databases Complaints and handling difficult situations Confidentiality and data protection
Training, Qualifications and Registration Essential
GCSE (or equivalent) Minimum Grade 4 or above (A-C) Maths, English, ICT
Desirable
Business Admin NVQ or Equivalent
Knowledge and Skills Essential
Experience working cross-functionally across departments Ability to prioritise workloads and delegation of tasks
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Kent and Medway Mental Health NHS Trust
Address St Martins Hospital, Canterbury
Littlebourne Road
Canterbury
CT1 1AZ
Employer's website https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)