About this role
Job summary
Riverside Health Partnership have an exciting opportunity for a motivated, enthusiastic and dedicated medicines management coordinator to work with our excellent team of pharmacists, pharmacy technicians and medicine coordinators as we expand the team.
The medicines management coordinator will provide support to both the clinical team and patients registered with Riverside Health Centre to ensure smooth, efficient and compassionate delivery of care.
Although the post holder will take responsibility for their own work, they will work as part of the medicines management team.
Main duties of the job
Main Duties & Responsibilities:
Monitoring and issuing prescriptions using the correct clinical guidelines, anticipating demand and reacting accordingly. Identification and prioritising of patients needs. Support best practice processors. Communicate effectively and timely with patients regarding prescriptions. Communicate effectively with all parties internally and externally Respond timely and professionally to all tasks Prioritise and plan work effectively with attention to detail Process accurate and timely prescription requests with accurate reporting on system one Liaise with external organisations (pharmacies) Liaising and working alongside clinical teams in delivering an efficient prescription service Prioritising demand Confidential information processing at all times
About us
Riverside Health Partnership is a busy practice caring for 24,000 patients over 4 sites located in Retford, Harworth, Misterton and Gringley-on-the-Hill.
We are a well-led, well-managed and supportive practice. We are a consistently high performing GP training practice with 5 partners and 12 salaried GP's working alongside an excellent team of ANPs, Nurses, Social Prescribers and Practice Pharmacists. We also have multiple GP Registrars training at any one time.
Job description Job responsibilities
Purpose and objectives of the role
To provide support to both the clinical team and patients registered with Riverside Health Centre.
To ensure smooth, efficient and compassionate delivery of care.
Although the post holder will take responsibility for their own work, they will work as part of the medicines management team
Main duties and responsibilities
Monitoring and issuing prescriptions using the correct clinical guidelines, anticipating demand and reacting accordingly. Identification and prioritising of patients needs. Support best practice processors. Communicate effectively and timely with patients regarding prescriptions. Communicate effectively with all parties internally and externally Respond timely and professionally to all tasks Prioritise and plan work effectively with attention to detail Process accurate and timely prescription requests with accurate reporting on system one Liaise with external organisations (pharmacies) Liaising and working alongside clinical teams in delivering an efficient prescription service Prioritising demand Confidential information processing at all times Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & Safety
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:
Using personal security systems within the workplace according to Practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified. All staff are responsible for protecting themselves and others against infection risks. All staff regardless of whether clinical or not are expected to comply with current infection control policies and procedures and to report any problems about this to the manager. All staff undertaking patient care activities must attend infection control training and updates as required by this organisation Equality & Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal & Professional Development
The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Quality
The post-holder will strive to maintain quality within the Practice, and will:
Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources. Communication
The post-holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication and respond accordingly.
Contribution to the Implementation of Services
Apply Practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate Special requirements
Confidentiality must be maintained at all times/
Flexible working will be required.
Person Specification
Experience Desirable
We are ideally looking for someone who has a background of working in general practice, who has excellent communication skills and can prioritise work load effectively with attention to detail.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Riverside Health Partnership
Address Riverside Walk
Retford
Nottinghamshire
DN22 6FB
Employer's website http://riversidehealth.co.uk/ (Opens in a new tab)