About this role
Job summary
Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts, the Kent and Medway Integrated Care Board (ICB) and Medway Community Healthcare. Nursing vacancies are also open to Student Nurses and Newly Qualified Nurses.
CRU Health is an integral part of the multi-agency Central Referral Unit. The Administrator will support the Specialist Health Lead and Safeguarding Specialist Advisors in their roles as part of the multi-agency Central Referral Unit by carrying out patient information searches, obtaining relevant health information and liaising with other health professionals and organisations. They will be responsible for managing databases, flow of communications and logging information for reporting and assurance purposes.
This is a fast moving, often pressured environment in which to work and requires resilience and compassion. The role is set out in the CRU Health Standard Operating Procedure and Service Specification.
Main duties of the job
Carrying out general administration duties including answering the phone, electronic filing, generating basic reports, data entry, responding to emails and diary management. Taking minutes and distributing approved copies to staff Accessing patient care record as and when required Arranging a variety of meetings, workshops and presentations Deal with telephone enquiries from staff and other health and social service departments Support colleagues to use systems or understand processes Triaging requests for information in a timely manner Venue and Room bookings First point of contact for system queries, providing support and advice via a number of mechanisms to assess, resolve and escalate system issues Please note, this vacancy does not meet the criteria for skilled worker sponsorship and therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.
About us
Rated 'outstanding' by the CQC, we've got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent
We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences
We ask for information about your protected characteristics on our application forms. This isn't visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission
The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work
As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won't involve sacrificing time for personal interests or family commitments. We'll support you to work flexibly in a way that will suits us both
See where you can go with KCHFTcareer pathways
Job description Job responsibilities
As a community Trust, many of our roles require individuals to be able to drive to perform their duties. Where driving is a requirement of the role, you will be asked to confirm that you hold a full UK driving licence or a full driving licence issued by an EU country (not exchanged from a non-EU country) to proceed with your application. We are committed to supporting candidates with disabilities into employment. If you are unable to drive due to a disability, please contact the Recruitment Team via [email protected], quoting the vacancy reference number, so we can support you further.
The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.
Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.
We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.
At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.
Find out more about the community difference here.
Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.
Person Specification
Qualifications, training and experience Essential
A Qualifications and Credit Framework (QCF) Level 3. This could be an NVQ Level 3 apprenticeship, BTEC or equivalent international qualification in healthcare. Or you will be able to demonstrate the equivalent level of experience. Functional Skills at Level 2 (Literacy and numeracy/ GCSE grade A-C/ 4-9 or equivalent in English and Maths) You'll need to have recent experience of team working and versatility to take on a variety of tasks.
Knowledge and Skills Essential
Aawareness of developments within the NHS would be an advantage You will need to be able to be able to use IT systems and databases
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Kent Community Health NHS Foundation Trust
Address Kroner House
Ashford
TN24 8XU
Employer's website https://www.kentcht.nhs.uk/ (Opens in a new tab)