About this role
Job summary
An exciting opportunity has arisen for a part time medical receptionist to join our friendly practice team. The position is for 17 hours per week over 3 days. The successful applicant will at times be expected to work over two sites to cover staff sickness and annual leave.
Please apply only if you are able to work these hours.
You will be the first point of contact for patients, visitors and supporting health professional teams. You will need to have the skills to resolve and manage issues that arise and be able to prioritise your workload, be flexible for the needs of the business and work within a team setting and able to consider business constraints and service user needs. You will also need to have a consistent and compassionate approach with our service users at all times.
Liaising with patients and colleagues is a key part of the role, therefore you must have an excellent telephone manner and great communication skills. Good IT skills and experience are essential.
Main duties of the job
Duties may be varied from time to time under the direction of the practice Manager, dependent on current and evolving practice workload and staffing levels.
We encourage and support professional development through our training programs.
If you require further information about the role please do not hesitate to contact the practice manager Kerry Ruston 0208 855 1584 for an informal discussion.
About us
The Glyndon Medical centre is a long established 7500 patient NHS GP Practice within the borough of Greenwich.
Our friendly team consists of GPs. Practice nurses , MH practitioner, Pharmacist's, Physio and social prescribers and the reception / admin team.
Job description Job responsibilities
Medical receptionist required 17 hours per week ( 4 shifts ) over 3 days. Salary - dependant on experience.
Duties will include
Providing efficient and friendly reception service for all patients and visitors to the Glyndon Medical Centre and Samuel Street Surgery
Making appointments for all clinicians
Providing efficient and effective admin support to clinical and admin staff
Providing admin support regarding e mails and referrals
Support for scanning and photocopying duties
Dealing with new patient medical records
Person Specification
Experience Desirable
The post holder will be reliable, trustworthy, have excellent customer service skills, a caring and empathetic manner. Experience in customer service role, office administrator role and previous NHS employment is an advantage.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Glyndon PMS
Address Doctors Surgery
123 Samuel Street
London
SE18 5LG
Employer's website https://glyndonpms.co.uk/ (Opens in a new tab)