About this role
Job summary Competitive Salary,+ Car Allowance +Commission Barchester are recruiting a Regional Customer Relationship Manager to join one of our divisions. We are looking for a professional sales professional who will support this region to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of first-class care homes in the region. Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care. REWARDS PACKAGE: Attritive salary, alongside a competitive commission structure Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team RESPONSIBILITIES: Managing enquiries to improve the conversion rates and achieve occupancy targets Excellent communication skills. Networking within the local community to raise the profile of the home and generate enquiries Supporting lo
Main duties of the job Barchester Healthcare is seeking a Regional Customer Relationship Manager to enhance the occupancy in one of their divisions. The role requires a sales professional who can collaborate with a management team to ensure the success of care homes in the region. The company is known for its high-quality care, with some of the best ratings in the UK. The role offers a competitive salary and commission, along with benefits like retail discounts and wellbeing support. Responsibilities include managing enquiries, networking to raise the profile of care homes, and improving sales and marketing performance. Prospective candidates should have sales and marketing experience, preferably in healthcare, be data proficient, self-motivated, and possess good interpersonal skills. A full UK driving licence is mandatory as well as proficiency in Microsoft Office. The role involves direct interactions with potential residents to provide them informative tours and engage with current residents to understand their needs.
About us Barchester Healthcare is a leading care provider in the UK, renowned for its exceptional quality of care across its portfolio of care homes. Founded with a clear vision to deliver unparalleled care experiences, Barchester has grown to become one of the most respected names in the industry. The organisation prides itself on holding some of the best quality ratings among large care home providers, a testament to their commitment to excellence. At Barchester, the resident's wellbeing is at the heart of everything they do, ensuring that they receive not just care, but a holistic lifestyle experience. Their dedication to quality is matched by their commitment to their staff, providing a supportive environment with opportunities for development and recognition. Working at Barchester means being a part of a team that values respect, empowerment, and progression. The strength of their care provision is matched by a diverse team of professionals who are passionate about making a difference.
Job description Job responsibilities
Competitive Salary,+ Car Allowance +Commission
Barchester are recruiting a Regional Customer Relationship Manager to join one of our divisions. We are looking for a professional sales professional who will support this region to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of first-class care homes in the region. Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care. REWARDS PACKAGE: Attritive salary, alongside a competitive commission structure Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team RESPONSIBILITIES: Managing enquiries to improve the conversion rates and achieve occupancy targets Excellent communication skills. Networking within the local community to raise the profile of the home and generate enquiries Supporting local and wider marketing activities togenerate enquiries,drive conversion rates and increase occupancy Identifying opportunities to improve sales and marketing performance NEED TO HAVE: Have proven sales and marketing experience preferably in healthcare but not essential Have the ability to analyse data on Salesforce or similar CRM application Be self-motivated and target driven Have interpersonal and professional qualities Confident user of Microsoft Office (Excel/Powerpoint) Full UK driving licence. NEED TO DO: Represent Barchester and our state of the art home in a friendly and professional manner. Responsible for all sales activity for the home. Talking to potential new residents over the phone, and providing informative and welcoming tours of the home. Engage with residents and relatives to understand their experience and requirements. Respond to sales enquiries. Actively generate leads and identify local marketing opportunities. Maintain a contacts database. Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
Person Specification
Qualifications Essential
Proven sales and marketing experience, preferably in healthcare. Ability to analyze data on Salesforce or similar CRM application. Self-motivated, target-driven, interpersonal and professional qualities. Confident user of Microsoft Office (Excel/Powerpoint). Full UK driving licence.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Barchester Healthcare
Address Barchester Healthcare
Edinburgh
EH4 8DU
Employer's website https://www.barchester.com/ (Opens in a new tab)