About this role
Job summary
We are seeking an experienced Phlebotomist to step into a Senior Phlebotomist role with a clear emphasis on operational leadership, supervision and administrative responsibility. This post functions as a team-leader role, supporting the Phlebotomy Services Manager with the day-to-day coordination of the service. Responsibilities include allocating work, coordinating and maintaining rotas, monitoring sickness and attendance, managing stock, and acting as the first point of contact for staff and patient queries. The post holder will provide on-the-day supervision, contribute to staff training and competency development, and ensure service standards and patient experience are maintained. Clinical duties will be undertaken where required but will primarily support the leadership and effective delivery of the service.
You will report directly to the Phlebotomy Services Manager, escalating any issues as required. To help facilitate your own training and development, it will be expected that you attend any Trust training courses deemed appropriate to your job role.
Main duties of the job
Provide day-to-day operational leadership and coordinationof the phlebotomy service across outpatient, ward and multi-site areas
Allocate work and redeploy staff as required to ensure safe, effective and continuous service delivery
Create, maintain and amend staff rotas (including break allocation) using Allocate Roster system, always ensuring adequate staffing levels
Monitor sickness and attendance, record leave, undertake return-to-work discussions, and escalate concerns in line with Trust policy
Act as the first point of contactfor staff, patients and service-related queries, escalating issues to the Phlebotomy Services Manager when appropriate
Provide on-the-day supervision, direction and supportto the phlebotomy team, responding to operational pressures and service challenges
Oversee stock control, including regular stock checks and ordering to maintain service readiness
Support and monitor staff training, competency development and mandatory training compliance, ensuring staff are released from rota appropriately
Maintain a high level of venepuncture skill to support colleagues, provide guidance with complex procedures, and deliver clinical cover when operationally required
Contribute to maintaining service quality, patient experience, infection control and governance standards
About us
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospitalis the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women's, visit theircareers page.
Job description Job responsibilities
Act as a senior member of the phlebotomy service, providing daytoday leadership and supervision for Band 2 phlebotomists to support the safe, effective and consistent delivery of services.
Provide professional guidance, support and direction to staff during shifts, responding to operational challenges, prioritising workload, and escalating issues appropriately in line with Trust policy.
Exercise oversight of workload distribution across outpatient, ward and clinic areas, using service activity information to support effective deployment of staff and continuity of service delivery.
Support the training and development of staff by contributing to the induction and ongoing education of phlebotomists, and by delivering or supporting venepuncture technique training for trainee doctors and other learners, in line with agreed competency standards.
Act as an initial point of contact for routine staff and patient queries or concerns, supporting informal resolution where appropriate and escalating complaints, incidents or complex issues to the Phlebotomy Services Manager.
Maintain oversight of service activity by reviewing daily performance information, identifying trends and pressures, and contributing relevant information to support service planning, governance and quality assurance.
Person Specification
Knowledge Essential
Interpreting blood forms, Staff rotas, Roster returns, Collection of data Selection of venepuncture sites Assembling monovette system, Aseptic technique Need to know the most suitable sites for venepuncture and also be able to abstract blood from more obscure sites. Correct use of blood tubes and why these tubes are used
Experience Essential
Demonstrable experience in Phlebotomy
Qualifications Essential
NVQ 3 or equivalent in relevant area of knowledge
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Liverpool University Hospitals NHS Foundation Trust
Address Liverpool Clinical Laboratories
Liverpool
L7 8YE
Employer's website https://www.liverpoolft.nhs.uk/ (Opens in a new tab)