About this role
Job summary
An exciting opportunity has arisen to join our forward thinking Finance department at Nottinghamshire Healthcare NHS Foundation Trust as a Debtors Assistant, situated in our Financial Services Team who are based at Lichfield Lane, Mansfield. However, also work remotely and flexibly to support our employees' health and wellbeing. We are looking for a reliable, conscientious and ambitious person who has a passion for patient care to join our friendly team who lives the Trusts values.
The Debtors Assistant will be responsible for promptly processing raising sales invoices, recovery of outstanding debtor balances and resolving customer queries.
Main duties of the job
Ensuring invoices are raised in a timely and accurate manner. Chasing outstanding debt directly with Debtors using persuasive techniques as appropriate and liaising closely with the Debt collection agency in accordance with Trust Policy when appropriate. To deal with debtor enquiries resolving or signposting queries as appropriate Ensuring that allocated control accounts are reconciled monthly, and that items cleared in a timely manner. Responsible for own mandatory training requirements
About us
#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.
We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.
The health and wellbeing of colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.
The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment.
Job description Job responsibilities
Please refer to job description for full duties of the role.
To raise invoices and credit notes within the sales ledgers. To analyse and prepare debts to be forwarded to the Trust Debt Collection Agency. To assist in the recovery of income due to the Trust and EMAS by chasing outstanding debts
Person Specification
Values and Behaviours Essential
All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation
Physical Requirements Essential
Frequent exposure to VDU screens
Qualifications Essential
IT literate Qualified to GCSE level or equivalent NVQ III or equivalent through experience
Desirable
AAT qualification
Training Essential
Required to attend additional training courses relevant to role
Experience Essential
Current and significant relevant work experience within a large finance department
Desirable
High volume input experience Previous experience of the raising and subsequent recovery of debts
Knowledge Essential
Computerised financial ledger experience and understanding
Desirable
Use of Integra software Understanding of VAT legislation in the NHS
Skills Essential
Intermediate MS Excel skills IT literate Communication skills Ability to work under pressure Able to explain and resolve complex queries Ability to work as part of a team
Desirable
Able to use own judgement Ability to work on own initiative
Contractual Requirements Essential
Up to 37.5 hours per week Requirement to attend the office 3 days per week
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Nottinghamshire Healthcare NHS Foundation Trust
Address 200 Litchfield Lane
Mansfield
NG18 4RG
Employer's website https://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)