About this role
Job summary
We are looking for a motivated and detail-focused Pharmacy Technician to join our friendly and forward-thinking GP practice on a 12-month maternity cover basis starting in mid-July 2026. This is an exciting opportunity to play a vital role in patient care, supporting safe prescribing and medicines optimisation within a collaborative primary care team.
At Voyager Family Health, you will be at the heart of ensuring patients receive accurate, timely, and safe medication changes following hospital and clinic interactions. You will work closely with GPs, pharmacists and our wider multidisciplinary team, contributing to high-quality care in a supportive and innovative environment.
This role is ideal for someone who enjoys working with clinical information, thrives on accuracy, and wants to make a real difference to patient outcomes in a busy but rewarding setting.
Main duties of the job
In this role, you will play a key part in ensuring safe and effective medicines management across the practice. You will review and process clinical correspondence, ensuring medication changes are accurately reflected in patient records and appropriately actioned.
You will support prescription processing, handle medication queries from patients and pharmacies, and assist with medicines reconciliation following hospital discharge. The role also involves contributing to medication safety work, including responding to drug alerts and supporting prescribing audits.
Working closely with our clinical pharmacists and administrative teams, you will help maintain high standards of prescribing practice, support patients with medication-related queries, and ensure accurate record-keeping using clinical systems.
About us
Voyager Family Health is a well-established and innovative GP practice committed to delivering high-quality care in a friendly, supportive, and patient-centred environment. We pride ourselves on being caring, approachable, and forward-thinking, with a strong focus on continuous improvement and teamwork.
Our multidisciplinary team works collaboratively to provide safe, effective, and timely care, with patients at the heart of everything we do. We value respect, professionalism, and open communication, creating a positive workplace where staff feel supported and empowered.
We offer a welcoming team culture, opportunities for learning and development, and a commitment to staff wellbeing. If you are looking to join a practice where your contribution is valued and you can develop your skills, Voyager Family Health is the place for you.
Job description Job responsibilities Key Duties and ResponsibilitiesClinical Correspondence & Medication Management
Review incoming clinical correspondence (e.g. discharge summaries, clinic letters)
Interpret and implement medication changes accurately on the clinical system
Update repeat and acute medications (start, stop, amend)
Identify discrepancies and escalate to GP or pharmacist where required
Ensure all actions are completed safely and in a timely manner
Code relevant clinical information appropriately
Medicines Reconciliation
Undertake medicines reconciliation following hospital discharge or care transitions
Ensure GP records align with secondary care recommendations
Liaise with hospitals, community pharmacies, and care homes to resolve discrepancies
Prescription Processing
Process repeat and acute prescription requests accurately
Manage medication-related queries from patients, pharmacies, and healthcare professionals
Ensure prescriptions meet legal and safety requirements
Medicines Optimisation & Safety
Support medication reviews and prescribing audits
Monitor high-risk medications (e.g. anticoagulants, methotrexate)
Action national safety alerts (e.g. MHRA/NHS alerts, drug recalls)
Support safe prescribing initiatives and adherence to local formularies
Patient & Team Support
Respond to medication queries from patients within scope of practice
Support patient understanding and adherence to medication
Work collaboratively with GPs, pharmacists, nurses, and admin teams
Administrative & IT Responsibilities
Maintain accurate and up-to-date medication records on clinical systems (e.g. EMIS)
Run searches and reports for audits and quality improvement
Ensure compliance with data protection and confidentiality requirements
General Responsibilities
Contribute to a culture of teamwork, quality improvement, and patient safety
Adhere to practice policies, governance, and professional standards
Maintain confidentiality and uphold information governance requirements
Participate in training, development, and practice meetings
Person Specification
Experience Essential
Experience handling clinical correspondence and medication changes OR a strong medicines management background
Desirable
Experience working in General Practice or a Primary Care Network Experience with medicines reconciliation and discharge processing Understanding of NHS prescribing systems and local formularies
Qualifications Essential
Registered Pharmacy Technician with the General Pharmaceutical Council - GPhC GCSE Mathematics & English (Grade C/4 or above), or equivalent
Personal Qualities Essential
Polite and confident Flexible and cooperative Motivated Forward-thinking High levels of integrity and loyalty Sensitive and empathetic, particularly in distressing situations Ability to work under pressure
Knowledge and skills Essential
High level of accuracy and attention to detail Ability to interpret clinical information and escalate when appropriate Competent in the use of Microsoft Office and Outlook Effective time management and organisational skills Strong planning and organising ability Excellent communication skills
Desirable
EMIS (or similar clinical system) skills
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Voyager Family Health
Address Apollo Rise
Farnborough
Hampshire
GU14 0NP
Employer's website https://voyagerfamilyhealth.co.uk/ (Opens in a new tab)