About this role
Job summary
Are you highly motivated and enthusiastic with excellent communication, administrative and organisational skills looking for a rewarding and dynamic role?The RNENT & ED Hospitals (UCLH) are recruiting a Senior Assistant Technical Officer/ Associate Paediatric Audiologist on a permanent basis for 37.5hours per week.
Previous experience in Audiology is desirable but not essential. This role will be a great opportunity to work in a team of paediatric audiologists and work alongside multidisciplinary teams.
Paediatric Audiology has undergone a lot of changes throughout the years, and we are looking for an individual who can be part of a team who is keen to improve service delivery and working towards being part of IQIPS accreditation process.
Main duties of the job
The successful candidate will be assisting in paediatric audiology assessments and performing a variety of tasks including carrying out hearing aid repairs, ordering stock and responding to patient queries and correspondence. There is an opportunity for the post holder to develop their skills and interests in the field of Paediatric Audiology.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:o University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)o National Hospital for Neurology and Neurosurgeryo Royal National ENT and Eastman Dental Hospitalso University College Hospital Grafton Way Buildingo Royal London Hospital for Integrated Medicineo University College Hospital Macmillan Cancer Centreo The Hospital for Tropical Diseaseso University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Job description Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.
UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
Person Specification
Knowledge and Qualifications Essential
oNVQ level 4 in Customer Care, Healthcare Science or Information Technology, or equivalent o5 GCSEs at grade A* to C, including a science subject, English and Maths, or equivalent oKnowledge of different types and degrees of hearing loss oKnowledge of hearing aids and earmoulds
Desirable
oKnowledge of software used in audiology including Auditbase oKnowledge of different types of hearing aids, bone anchored hearing aids etc
Experience Essential
oExperience in a customer care environment oExperience working with hearing aids and repairs
Desirable
oUnderstanding or knowledge of the NHS
Skills and Abilities Essential
oKnowledge and skill in use of computer programmes including Word and Excel, and evidence of ability to learn to use new software oAbility to deal regularly and appropriately with angry, frustrated or distressed individuals oExcellent customer care skills oGood organizational and accuracy skills
Desirable
oKnowledge of NHS and audiology computer systems
Communication Essential
oExcellent communication skills oGood command of English both written and verbal
Personal and People Development Essential
oAbility to work well in a team oAbility to work without supervision and work independently following relevant procedures, guidelines and policies
Specific Requirements Essential
oEffective IT skills including experience of Microsoft Office and Audiology software systems. oHighly developed skills where accuracy is important, such as taking ear impressions, use of probe tube microphone measurements.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name University College London Hospitals NHS Foundation Trust
Address Royal National ENT and Eastman Dental Hospitals
47-49 Huntley Street
London
WC1E 6DG
United Kingdom
Employer's website https://www.uclh.nhs.uk (Opens in a new tab)