About this role
Job summary
The Station Support Officer (SSO) supports the day to day operational leadership team to ensure our stations and operational crews have the kit and equipment required to undertake their roles.
The SSO works closely with the management team and the stores team to keep our stations operational.
The role operates from Monday to Friday.
This role involves various travel to stations across the Central Division.
Main duties of the job
To provide assistance to the Heads of Operations, Locality Managers, Duty Officer, Clinical Team leaders and staff to coordinate and assist in the delivery of the Emergency Care service. To assist in providing a basic building and vehicle maintenance and driving service to support the needs of Emergency Care activities and to support managers in ensuring a safe and functional working environment. To assist in maintaining designated buildings to ensure that health & safety issues are closed out or reported to the relevant Operations Manager to ensure a safe and functional environment. To be responsible for ordering, stock control and management of divisional station stores, against dedicated cluster areas, including medical consumable ensuring minimum and maximum storage levels are maintained at all times. Responsible for the ordering of drugs bags, ensuring they are delivered and recorded in the drugs bag logbook and monitored across cluster stations to ensure minimum levels are maintained at all times. Identifies incorrectly tagged drugs bags and removes them from use and arranges with CTL for them to be retagged and placed back into circulation. Briefs/trains new employees at stations, specifically LM's, CTL's, Paramedics, CCA's on procedure to be followed to log drugs bags out and back into station stock, escalating any concerns to local LM and/or CTL's, where applicable. Responsible for Health & Safety inspections within allocated divisional stations.
About us
We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.
Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!
Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.
We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.
We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.
Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".
We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.
From 01/04/25 If your role needs a DBS you'll be subject to salary deduction totaling £49.50, spread over first and second pay.
Job description Job responsibilities
Please see the attached job description for full details of the responsibilities and attributes of the role.
Person Specification
Education and Qualifications Essential
5 GCSE passes at minimum grade 'C' including English Language and Mathematics or NVQ Level 2 (equivalents will be considered) C1 and D1 requirement on driving license Evidence of continued professional development
Desirable
Health and safety COSHH Ladder safety and inspection
Knowledge and Skills Essential
DIY/Handyperson Skills to undertake routine office repairs and maintenance. Basic mechanical skills to perform routine vehicle maintenance and repairs to fleet vehicles eg changing of light bulbs etc to ensure vehicles remain roadworthy and fit for purpose Use of MS Office package including Word, Powerpoint, Excel, Email and Internet. Knowledge and understanding of Health and Safety requirements including fire safety testing procedures. Understanding of vehicle/tanker spillage and compliance ? Relevant recent experience of providing an effective operative support service role. ? Understanding of Caldicott principles and Data Protection Act as relevant to post requirements for the safe delivery of fuel on Trust sites.
Desirable
Understanding of Caldicott principles and Data Protection Act as relevant to post Relevant recent experience of providing an effective operative support service role.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name North East Ambulance Service NHS Foundation Trust
Address Central Division
Peterlee
SR8 5AZ
United Kingdom
Employer's website https://www.neas.nhs.uk/ (Opens in a new tab)