About this role
Job summary
An exciting opportunity has arisen for hard working, committed individual to support qualified staff to provide safe high-quality patient care within our procedure Day Treatment Department at Stamford Hospital.
The Day Treatment Unit at Stamford Hospital consists of three procedure rooms with adjoining pre and post-operative patient areas.
The role will involve admitting patients to the unit using the Trusts IT systems, checking patient details are correct and amending records when required. Preparing patient packs for the admission and discharge, validation, taking telephone enquiries, dealing with patient's relatives and general office duties.
You will need to be keen to learn, be a good team player and a have a flexible approach to work.
Main duties of the job
Key responsibilities/Duties
To prepare all patients' medical notes for DTU clinics
Ensure all patient records, including referral letters, are available for Day Treatment appointments
Contact GPs/GDPs for any missing referrals and information required
Record and update all patient data and ensure the data is entered and stored on the appropriate system
Organise patient notes and documentation for inpatient and outpatient lists
Prepare patient packs and care plans for Day Treatment lists
Ensure all information on Aqua is correct in the absence of the Aqua administrator
Maintain good communication links with other departments
Deal with telephone and face to face enquiries in a professional and courteous manner
Liaise with colleagues and encourage a team approach
Attend department staff meetings
To undertake any other clerical tasks to ensure administrative systems meet the needs of the department.
Any other duties tasked by the Team Manager
About us
Priority will be given to colleagues identified as at risk through the Trust's redeployment process.
Job description Job responsibilities
Please see attached detailed Job Description and Person Specification for more information regarding this role
Person Specification
Education and Qualifications Essential
Literate & Numerate
Desirable
Some experience of medical terminology
Experience Essential
Customer care experience Understanding and commitment to confidentiality Ability to plan and prioritise own workload
Desirable
Knowledge/ understanding of Data Protection Act
Essential Essential
Excellent communications Skills
Essential Essential
IT Skills
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name North West Anglia NHS Foundation Trust
Address Stamford Hospital
Ryhall Road
Stamford
PE9 1YA
United Kingdom
Employer's website https://www.nwangliaft.nhs.uk/ (Opens in a new tab)