About this role
Job summary
Since October 2020 the responsibility for the commissioning of Adult Secure Care mental health, learning disability and autism services has transferred from NHS England (NHSE) Specialised Commissioning to Provider Collaboratives (PCs).
Fifteen PCs nationally coordinate and deliver care for adult patients requiring low and medium secure care.
The East Midlands area PC is called IMPACT.
IMPACT is a partnership of 9 NHS and independent sector providers and is led by Nottinghamshire Healthcare NHS FT as the Lead Provider.
The other organisations in the collaborative are:
Cygnet HealthcareDerbyshire Healthcare NHSElysium HealthcareLeicestershire Partnerships NHS TrustLeicestershire Partnership NHS TrustLincolnshire Partnerships NHS FTNorthamptonshire NHS FTPriory HealthcareSt Andrews Healthcare
In order to preserve integrity and avoid conflicts of interest, Nottinghamshire Healthcare Foundation Trust as the Lead Provider developed an arms-length commissioning and clinical oversight function (the IMPACT commissioning hub). IMPACT's commissioning hub's role involves understanding the local population and empowering local clinicians and Experts by Experience to design improved pathways of care. Through the Lead Provider arrangements IMPACT also sub-contracts other providers e.g. to support discharges from secure care, assure the quality of services and lead the necessary reporting regionally and nationally to NHS England.
Main duties of the job
This role requires an individual with a good understanding of performance management, the ability to understand, validate and present data.
Central to the role will be working with the direction of the Performance Manager to ensure performance targets are appropriately monitored and managed including working to identify underperformance, risk to future performance and assisting the Performance Manager to track remedial action to improve performance.
The person in this role will be required to develop and assume a good understanding of the Commissioning Support Hub business requirements and be able to support the design of performance reporting mechanisms and information systems to meet these.
The post holder will be responsible for the collation, analysis, and interpretation and reporting of information to support the senior leadership team in service planning.
The post holder will work with case managers to gather data and assist in finding and fixing gaps and inaccuracies. They will notify the Performance Manager of any data quality issues or variances in data that require further investigation; they will support ongoing improvement of data quality, ensuring confidence in the accuracy of data.
The post holder will support in producing performance reports and offer analytical advice to case managers and senior leaders.
The post holder will support the Performance Manager in the implementation, development and production of information and reporting solutions.
About us
#TeamNottsHC comprises over 10,500 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health and forensic health services across Nottinghamshire, Leicestershire and South Yorkshire. Our care is provided from over 80 sites, spanning community locations, acute settings and secure environments.
We are one of the largest mental health and community health Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We offer a variety of employee-led staff networks, including Equality, Diversity and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.
The health and wellbeing of colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.
The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment.
Job description Job responsibilities
Performance Measures
External recognition of the collaboratives high data quality standards.Familiarity with statistics and data analysis.Application of knowledge and skills to analyse, interpret and report data appropriately to ensure effective management and delivery of national performance requirements, including capacity and demand, admission and discharge trends, and identification of areas for collaborative working.Reports generated and available in line with key performance indicators.Key performance targets monitored and remedial actions identified where needed.Information available within given deadlines.Performance reports are provided to the Partnership Working Group and the IMPACT Board in an agreed and timely format.Effective data management of contracts and service specificationsDevelopment and monitoring of data quality improvement plans.Positive feedback outside of Team on understanding of reports generated.Performance is investigated appropriately.Timely, coordinated and appropriate information production.Use of range of techniques including report narrative to ensure acceptance and understanding of information by a range of audiences.Timely appropriate and co-ordinated information production.Performance reports reflect national requirements.
Key Working Relationships
Develop and maintain excellent working relationships with the wider IMPACT team, including (but not exclusively) Managing Director and the Lead for Improvement/Culture/Capability and Delivery and the senior case managerOperate effectively in a flexible and demanding environment and proactively engage with NHS and independent sector staff.Regular contact with internal and external stakeholdersParticipate in relevant internal and external working groups/projects, services and initiatives to provide project, information and analytical advice and expertise.
Work with the team to develop and implement processes and systems that align to strategy.
Present verbal, written and numerical information and issues, explaining complexities, to a wide range of internal and external stakeholders.Develop and maintain excellent working relationships with key partners including ICS (CCG, Provider Trusts and Local Authorities), CQC, NHS and Independent Sector providers, UK Health Security Agency and Health Education England (HEE) etc.
Dimensions
Gathering, analysis, and interpretation of Assuring Transformation data. To assist in the interpretation of performance data and to complete performance reports that is understandable and useful to the Trust in an effective and timely manner to prescribed deadlines.Identifying data completeness and quality issues within Assuring Transformation data, and work with case managers to resolve.Supporting the development and management of performance indicators.Contribute to the development and maintenance of information systems to support effective planning for the learning disability and autism cohort.
We are expanding our team to establish a dedicated response function to support the delivery of urgent, high-priority service change across our Collaborative. This role will offer an opportunity to join a focused team within a team, working directly with senior leads in a fast-paced, reactive environment.
The post holder will deliver clearly defined tasks at pace, with a strong emphasis on daily and weekly outputs. The role requires a highly responsive, proactive approach, with the ability to prioritise rapidly changing demands and act on direction quickly and effectively.
While working within a supportive and collaborative team, this is a delivery-focused role with clear expectations around performance, accountability, and timely completion of work. This expansion reflects increased operational demand rather than turnover, and the successful candidate will play a key role in helping the team respond to system priorities.
As with all IMPACT roles this post will be offered as a hybrid working arrangement (part home and part office working).
Potential TUPE process.
IMPACT commissioning support hub may potentially be moving through a TUPE process to Northamptonshire Healthcare Advanced Foundation Trust in the near future. There is strong support for a single hub model within the East Midlands, aimed at delivering financial efficiencies, streamlining governance, and reducing variation. The merger approach will strengthen collaboration and alignment. The merger will not affect fixed term contracts or any changes to required job descriptions advertised.
If you would like to know more and to speak to a member of our team, please contact Josh Briggs [email protected]
Person Specification
Qualifications Essential
Educated to degree level, or equivalent level of experience of working in a performance or information/informatics role.
Knowledge Essential
Experience working with data systems, and a good functional knowledge of common analytical techniques and software. Experience working within a healthcare setting and an understanding of how a healthcare service provider operates. Previous background in performance monitoring and reporting. Understanding of reporting requirements for businesses and communication, and ability to interpret and communicate data in a variety of media. Proven competency in using the Microsoft Office suite, in particular Microsoft Excel. Good understanding of the use and manipulation of data, and operational knowledge of entering and extracting data to and from databases. Good understanding of the need for information security and adherence to confidentiality protocols.
Desirable
Experience working within adult secure forensic services. Experience working within learning disability & autism services and systems. Understanding of the relationship between NHS England and individual provider and commissioning organisations. Competency in using more advanced data presentation and statistics software such as Microsoft Power BI and R Studio. Ability to perform statistical techniques such as time series forecasting and linear regression.
Skills Essential
Ability to interpret data, identify patterns and trends, and notice inconsistencies and errors in a dataset. Excellent numeracy skills and attention to detail. High level of literacy and communication with an ability to communicate technical information to a non-technical audience. Excellent time management and organisational skills with the ability to manage priorities and achieve delivery against challenging deadlines.
Additional Requirements Desirable
Full driving license and access to a vehicle is preferred, as travel to sites across the East Midlands may occasionally be required.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Nottinghamshire Healthcare NHS Foundation Trust
Address Westminster House
The Wells Road
Mapperley
NG3 3AA
United Kingdom
Employer's website https://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)