About this role
Job summary
We are seeking a Performance and Insights Analyst to play a key role within our newly implemented Initial Response Service (IRS) - 24/7 single point of access for secondary care mental health services. The IRS team offers a skilled, flexible and responsive service to ensure that individuals receive a timely, person centred and clinically appropriate response and are directed to the most appropriate service to meet their needs with minimal delay.
The postholder will be based with the clinical team at County Hall, Norwich and work closely with staff, both clinical and management to provide insights, information, performance and data quality reports. The postholder will help develop and produce reports by triangulating data and completing reports in a timely manner, being supported by the wider Performance team.
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Main duties of the job
Work in a core analytical function for the Trust that will be responsible fordetailed information analysis using data supplied by the BI function. Analysis will be consistent in approach to avoid any misinterpretation or misrepresentation of the data.
Clearly communicate technical information and data in a way that others can understand and adopt both in presentation and written format.
Work in collaboration with Locality colleagues in a business partner relationship, as well as colleagues from across NSFT.
Understand and contribute towards the development of BI tools to ensure they are optimised to best demonstrate how the team is performing.
Support data quality improvement for the Service, and on specific initiatives to support the data quality agenda across the organisation.
About us
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Job description Job responsibilities
This is an exciting opportunity for a highly analytical and relationship focussed professional to support organisational improvement within a newly developed service, combining technical and engagement skills to enhance service delivery, development and organisational performance.
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.
Person Specification
Experience Essential
Managing people Directly supporting Service improvement Delivery of performance reporting using BI tools including Excel Communication of performance related detail in reports and presentations
Desirable
Working within an NHS contracting environment
Skills Essential
Ability to use a developing range of IT systems, Business Intelligence Tools and software packages specifically to present information to external and internal audience Ability to write confidently in reports explaining issues with actions stated clearly Able to cope with change and ongoing transformation and improvement
Desirable
Project management skills.
Knowledge Essential
Good working knowledge of wider health and social care systems and structures, policies, procedures and legislation relevant to NHS contracts and business functions Management tools, organisational systems and processes relevant to managing in an NHS organisation
Qualifications Essential
ICT related qualification at Level 5 or above or experience at a good standard using MS Office specifically Excel, Word and PowerPoint Maths and English qualifications at level 5 or above or equivalent
Desirable
ILM Level 5 or above
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Norfolk & Suffolk Foundation NHS Trust
Address County Hall
Drayton High Road
Norwich
NR12DH
United Kingdom
Employer's website https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)