About this role
Job summary
The Network Manager will play a pivotal role in ensuring the effective operation, governance, financial management, and strategic development of the Primary Care Network (PCN).
Working closely with the Clinical Director, member practices, and key stakeholders, the postholder will help shape and deliver the PCN's vision while supporting the delivery of national and local healthcare priorities.
This is an exciting opportunity for a dynamic and motivated individual who can build strong relationships, manage complex programmes of work, and drive service improvements across multiple organisations.
Main duties of the job
Key Responsibilities
Leadership and Strategic Development
Operational Management
Financial Management
Workforce and Service Development
Governance and Compliance
Partnership Working
About us
The network comprises of 7 general practices from Billingham and Norton and we provide healthcare for approximately 51000 patients and employ a range of ARRS staff including pharmacists, social prescribers, counsellors and physiotherapists. e operate in cooperation with ICB
Job description Job responsibilities
Key Responsibilities
Leadership and Strategic Development
Support the delivery of the PCN's strategic objectives and operational plans. Work collaboratively with the Clinical Director and member practices to identify opportunities for service development, transformation, and innovation. Lead the implementation of national, regional, and local NHS initiatives. Promote collaborative working and foster strong partnerships across practices and healthcare providers. Identify opportunities to improve patient outcomes, access to services, and operational efficiency.
Operational Management
Manage the day-to-day operational functions of the PCN. Coordinate PCN meetings, working groups, and stakeholder engagement activities. Ensure the effective delivery of PCN services, projects, and programmes. Monitor key performance indicators (KPIs) and support practices in achieving contractual and performance requirements. Develop and maintain project plans to ensure objectives are delivered within agreed timescales.
Financial Management
Develop, monitor, and report on PCN budgets and financial performance. Manage funding streams, including the Additional Roles Reimbursement Scheme (ARRS). Prepare financial reports, business cases, and investment proposals. Ensure appropriate governance, accountability, and financial control arrangements are maintained. Support practices in maximising available funding opportunities.
Workforce and Service Development
Support the recruitment, onboarding, and integration of PCN-employed staff. Lead workforce planning and organisational development initiatives. Promote staff development, training, and continuous learning opportunities. Facilitate effective multidisciplinary team (MDT) working across the network. Support the development of new roles and service models to meet population health needs.
Governance and Compliance
Ensure compliance with NHS policies, regulations, and contractual obligations. Maintain robust governance frameworks, risk registers, and assurance processes. Support quality improvement programmes and patient safety initiatives. Prepare reports, papers, and updates for the PCN Board and relevant stakeholders. Ensure compliance with information governance, data protection, and employment legislation.
Partnership Working
Develop and maintain effective relationships with:
GP Practices North East and North Cumbria Integrated Care Board (ICB) Community Health Services Mental Health Services Local Authorities Voluntary, Community and Social Enterprise (VCSE) Organisations Patient Participation Groups (PPGs) NHS England and other relevant healthcare partners
Person Specification
Experience Essential
Commitment to improving patient care and population health outcomes. Integrity, professionalism, and accountability. Collaborative and inclusive leadership. Innovation and continuous improvement. Respect for colleagues, patients, and partner organisations.
Qualifications Essential
Educated to degree level or equivalent experience. Experience of operational or project management within healthcare or a related sector. Strong leadership, organisational, and stakeholder management skills. Experience of managing budgets and financial reporting. Excellent written and verbal communication skills. Experience of working with multiple stakeholders and building effective partnerships. Ability to manage competing priorities and deliver outcomes within deadlines. Strong analytical and problem-solving skills.
Desirable
Experience working within Primary Care Networks, GP practices, or the NHS. Knowledge of NHS contracts, commissioning arrangements, and primary care policy. Experience of workforce planning and organisational development. Project management qualification or equivalent experience. Understanding of quality improvement methodologies.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Billingham and Norton Primary Care Network
Address Abbey Health Centre
Finchale Avenue
Billingham
County Durham
TS23 2DG
United Kingdom
Employer's website https://bnpcn.co.uk/ (Opens in a new tab)