About this role
Job summary
Temporary Care Navigation Vacancy for 30 hours per week
Closing Date is 13.11.2026
Interviews intended for week commencing the following weeks
### Join Our Team as a Care Navigator!
Are you passionate about making a difference in people's lives? Do you have a knack for guiding others through the complex healthcare system? If so, we have the perfect opportunity for you!
Job Summary/Hours:
Shift pattern to be confirmed. 30 hours a week.
We are seeking a hardworking, and detail orientated individual to join our GP practice based in Beverley. You will be working as part of our administrative team to deliver an efficient, high standard level of administrative support.
The role will require at least one 7:45 am start and one 6pm finish. We are open on a Tuesday evening until 8pm and the successful candidate will be placed on a rota to work this shift (approx 1 in 8).
The position would especially suit an applicant with previous experience in a primary care setting, however training will be provided to the right candidate. The candidate must have excellent communication skills, and have the ability to work in a pressured environment of a busy practice.
Past applicants need not apply and open for UK residents only
Main duties of the job
To ensure the effective and efficient administration of the Practice.
To provide day-to-day management of all workloads and tasks within the Practice.
Coding incoming clinical letters efficiently and effectively and appropriately completing any required actions.
Proactively communicating information between relevant patients and clinicians.
To develop and maintain individual and team performance.
To ensure compliance with all current health and safety and employment legislation.
As a Care Navigator you will be expected to:-
Offer general assistance to the practice team, patients and visitors to the practice, either in person or over the telephone
Receive and direct patients courteously and efficiently so that they can access the appropriate service or healthcare professional without difficulty.
Undertake various administrative duties which contribute to the smooth running of the Practice.
Ensure communication to and from patients, other members the primary care team and external agencies is processed accurately and within the necessary timescales.
About us
At North Beverley Medical Centre, we are committed to providing exceptional healthcare services to our community. Our compassionate team ensure that our patients receive the best care possible.
We offer a wide range of medical services, from routine check-ups to annual health checks for chronic disease management, ensuring all patients healthcare needs are met under one roof.
Our team of doctors, nurses, and healthcare professionals are highly qualified and dedicated to providing personalized care.
We believe in treating the whole person, not just the illness. Our holistic approach focuses on the patients physical, emotional, and mental well-being.
We have a growing list size of 6500 patients. We strive to be a friendly, well run practice using System one. We are an integral part of the Beverley PCN and work closely with the other practices within the PCN.
Job description Job responsibilities
No 2 days are the same at North Beverley Medical Centre. Your main duties will include liaising with patients on a daily basis and ensuring that their patient journey is as uncomplicated as possible.
You will need to be very flexible in your approach and be able to think outside of the box.
Please see Job description an Person Specification attached
We would expect examples relating to the job description in your C.V.
Person Specification
Skills Essential
Excellent communication skills (written and oral) Clear, polite telephone manner Competent in the use of Office and Outlook Effective time management (planning and organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving and analytical skills Ability to follow policies and procedures
Desirable
Strong IT skills SystmOne user skills
Qualifications Essential
educated to GCSE level or equivalent
Desirable
Care navigation certificate customer service qualification
Experience Essential
Experience of working with the public Experience of administrative duties.
Desirable
Experience of working in a healthcare setting Experience inputting data and clinical coding
Employer details Employer name North Beverley Medical Centre
Address Pighill Lane
Beverley
HU17 7JY
United Kingdom
Employer's website https://www.northbeverleymedicalcentre.co.uk/ (Opens in a new tab)