About this role
Job summary
Stonyhill Medical Practice is located in the South Shore area of Blackpool.
Modern purpose built premises with on site parking.
Looking to recruit a Medical Secretary upto full time hours.
Main duties of the job
The ideal candidate will provide a comprehensive, confidential, and efficient secretarial and administrative service to the GPs and wider clinical team, ensuring the smooth processing of clinical correspondence, referrals, and patient-related documentation while maintaining high standards of patient care and confidentiality.
About us
Stonyhill Medical Practice is a 6 Partner practice + 2 Salaried GPs
With full supporting primary care health care team comprising of highly qualified and long serving staff members.
12500 patients
Job description Job responsibilities
Main Duties and Responsibilities
Clinical Administration
Manage and process incoming and outgoing clinical correspondence. Type, proofread, and distribute letters, reports, and medical documents. Process referrals to secondary care services, including urgent and routine referrals. Monitor referral pathways and ensure appropriate follow-up where required. Assist clinicians with administrative tasks related to patient care. Medical Records Management
Maintain accurate and up-to-date electronic patient records. Ensure all records are handled in accordance with GDPR and NHS confidentiality standards. Process requests for access to medical records and insurance reports in line with practice procedures. Communication
Liaise with hospitals, community services, and other healthcare professionals regarding patient care. Communicate professionally with patients, carers, and external organisations. Respond to telephone calls, emails, and queries appropriately and efficiently. Referral Management
Prepare and submit referrals using the NHS e-Referral Service (e-RS). Use the ERS booking system to book, manage, and track patient referrals and appointments. Track referrals and investigate any delays or rejected referrals. Ensure urgent referrals are actioned promptly in accordance with practice protocols
Administrative Support
Provide secretarial support to GPs and other clinicians. Maintain filing systems and administrative databases. Support practice projects and audits when requested.
Person Specification
Qualifications Essential
Good standard of general education including GCSEs (or equivalent) in English and Mathematics Competent IT skills, including Microsoft Office applications Understanding of Medical Terminology Excellent verbal and written communication skills. High level of accuracy and attention to detail. Ability to work independently and as part of a team. Strong prioritisation and workload management skills. Professional, courteous, and patient-focused approach Comply with Data Protection legislation and GDPR. Maintain patient confidentiality and information security. Follow all practice policies relating to safeguarding, health and safety, infection control, and equality and diversity
Desirable
Fast, accurate typing
Experience Essential
Previous secretarial or administrative experience. Experience handling confidential information. Excellent typing and document production skills. Strong organisational and time management abilities.
Desirable
Previous experience working within a GP surgery, NHS setting, or healthcare environment. Knowledge of medical terminology. Familiarity with GP clinical systems such as EMIS Web
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Stonyhill Medical Practice
Address South Shore Primary Care Centre
Lytham Road
Blackpool
Lancashire
FY4 1TJ
United Kingdom
Employer's website https://www.stonyhillmedicalpractice.co.uk/ (Opens in a new tab)