About this role
Job summary
The Healthcare Assistant (HCA) will support the clinical team in delivering high-quality, patient-centred care to the practice population of approximately 7,300 patients. Working as part of the multidisciplinary team, the post holder will undertake a range of clinical duties including venepuncture, NHS Health Checks, new patient health checks, recording observations, ECGs and health promotion activities.
The successful candidate will have experience working within a Primary Care or General Practice setting and will demonstrate a professional, compassionate and proactive approach to patient care. They will contribute to the smooth running of clinical services while supporting patients to improve and maintain their health and wellbeing.
Main duties of the job
Undertake NHS Health Checks and new patient health checks.Perform venepuncture and specimen collection.Record clinical observations including blood pressure, pulse, height, weight and BMI.Carry out ECGs where trained and competent.Support the monitoring of patients with long-term conditions.Provide health promotion and healthy lifestyle advice.Maintain accurate and contemporaneous patient records.Prepare and maintain clinical rooms and equipment.Assist with infection prevention and control procedures.Work collaboratively with GPs, Nurses and the wider multidisciplinary team.Support the delivery of safe, effective and patient-centred care.Contribute to a positive patient experience and the smooth running of clinical services.
About us
Woodbank Surgery is a friendly, forward-thinking and growing GP practice serving approximately 7,300 patients in the local community. We are committed to delivering high-quality, patient-centred care and continuously developing our services to meet the changing needs of our population.
Our multidisciplinary team works collaboratively to provide safe, effective and compassionate healthcare, placing patients at the centre of everything we do. We pride ourselves on creating a welcoming and supportive environment for both patients and staff, where teamwork, respect and continuous improvement are highly valued.
As a growing practice, we are committed to investing in our workforce and supporting professional development. We offer a positive working environment, modern ways of working, on-site parking, Health Shield benefits and opportunities for staff to develop their skills and progress their careers.
At Woodbank Surgery, we believe that excellent patient care starts with a valued, motivated and supported team, and we are proud of the strong relationships we have built with our patients, colleagues and wider healthcare partners.
Job description Job responsibilities
Clinical DutiesUndertake NHS Health Checks and new patient health checks.Perform venepuncture and collect specimens for testing.Record and monitor clinical observations including blood pressure, pulse, temperature, oxygen saturation, height, weight and BMI.Carry out ECGs where trained and competent.Support the monitoring and review of patients with long-term conditions.Provide lifestyle and health promotion advice, including smoking cessation, weight management and healthy living guidance.Assist clinicians with patient assessments and treatments when required.Chaperone patients in accordance with practice policy.Ensure clinical equipment is clean, maintained and ready for use.Administrative DutiesMaintain accurate and contemporaneous patient records.Ensure all clinical activity is correctly recorded and coded.Manage stock levels and clinical supplies.Support the smooth running of clinics and patient appointments.Handle patient information confidentially and in line with GDPR and practice procedures.Quality, Safety and GovernanceAdhere to infection prevention and control policies.Participate in mandatory training and continuing professional development.Follow safeguarding procedures for children and vulnerable adults.Work within practice policies, procedures and professional boundaries.Contribute to clinical audits, quality improvement initiatives and service development where appropriate.Team WorkingWork collaboratively with GPs, Nurses, reception and administrative staff.Contribute positively to a supportive and respectful team environment.Support colleagues to ensure the delivery of high-quality patient care.
Person Specification
Experience Essential
Primary Care Experience
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Woodbank Surgery
Address Woodbank Surgery
2 Hunstanton Drive
Brandlesholme, Bury
Lancashire
BL8 1EG
United Kingdom
Employer's website https://www.woodbanksurgery.nhs.uk/index.aspx (Opens in a new tab)