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RMA Technician @ Otknetwork

Round Rock, TexasOnsiteFull-time
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About this role

Schedule: Monday through Friday from 9am-5pm with a 1-hour paid lunch break

Job Duties:

• Inspect computers and their components for physical damage, missing parts, or defects before making any physical repairs

• Follow PC troubleshooting guidelines

• Document all troubleshooting steps, repairs, and updates in the applicable software

• Perform repairs on PCs

• Flash BIOS/firmware updates to the most up-to-date revisions where applicable

• Maintain a clean, organized, and hazard-free workstation

• Perform additional related duties, as assigned

Required Skills/Abilities:

• Ability to flex between independent and team-oriented tasks

• Strong attention to detail, problem-solving, and organizational skills

• Interpersonal ability

• Team-oriented

• Disciplined, independent workflow

• Proactive critical thinking

• Adaptability

Education and Experience:

• High school diploma or equivalent

• 1-3 years of experience in a similar role

• Knowledge of gaming PCs

Physical Demands:

• Must possess mobility to work in a standard warehouse setting; vision to read printed materials and a computer screen; hearing and speech to communicate in person; finger dexterity to access, enter, and retrieve computer data

• Able to lift, carry, push, and pull materials and objects weighing up to 50lbs and heavier weights with the proper equipment

• Able to stand for the duration of the shift

• Able to bend, reach, stoop, kneel, and climb to perform work

Comprehensive benefits package including:

• Paid vacation time, sick time, and holidays

• Company-paid medical, dental, vision, and disability insurance

• 401k plan with match

• Wellness plan

$21-$22.50 per hour

Skills

Starforge Systems

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