About this role
Job summary
The post-holder is a Medical Secretary.
To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team.
Duties can include, but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies. Furthermore, duties can also include supporting the administration teams as required.
To be responsible for SNOMED CT coding of relevant information into patients electronic healthcare records on the clinical system, adhering to the organisations coding policy.
The post-holder will be an integral part of the general practice team.
Main duties of the job
a.Type letters, reports and associated documentation as required and within the specified timescales as appropriate for the referral
b.Liaise with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
c.Manage all enquiries in an effective manner
d.Maintain an accurate referrals database
e.Action all incoming email within a timely manner
f.Process calling letters as requested
g.Scan documentation and attach scanned documents to patients healthcare records
h.Accurately input and code SNOMED CT data on the clinical IT system
i.Process referrals using the electronic referral system (ERS)
j.Process requests for information i.e., insurance/solicitors letters and DVLA forms
k.Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
l.Manage all administrative queries as necessary
m.Support all clinical staff with general administrative tasks as requested
n.Maintain a clean, tidy, effective working area at all times
o.Be an integral part of the general practice team
p.Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children
q.Undertake all mandatory training and induction programmes
r.Contribute to and embrace the spectrum of clinical governance
About us
Woodley Centre Surgery is a modern, well-equipped practice located in the vibrant town of Woodley, with excellent transport links to Reading and the wider Thames Valley.
We are an established training practice comprising of two surgeries. We are providing medical services to a list of 13700 patients across the two sites, with a multi-disciplinary team of GPs, Paramedic, PNs, Pharmacist and Pharmacy Technicians, HCAs, Health and Well-Being team and a supportive non-clinical team.
Job description Job responsibilities
To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team.
Duties can include, but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies. Furthermore, duties can also include supporting the administration teams as required.
To be responsible for SNOMED CT coding of relevant information into patients electronic healthcare records on the clinical system, adhering to the organisations coding policy.
The post-holder will be an integral part of the general practice team.
Person Specification
Skills Essential
Excellent communication and IT skill
Desirable
Experience of working in General Practice and medical terminology
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Woodley Centre Surgery
Address 6 Headley Road
Woodley
Reading
RG5 4JA
Employer's website https://www.woodleycentresurgery.co.uk/ (Opens in a new tab)