About this role
Job summary
To provide a comprehensive effective and efficientadministrative support service toDDaT.Thepost holder will work with supervision and at times will work alone. The post holder will therefore be expected to contribute towards organising their own day to day work tasks and activities by co-operating with the weekly 'tasks' distributed.In dealing with queries from patients, practices and other NHS bodies, the post holder will be expected to exercise their judgment in applying statutoryregulations and local policiesin order toresolve routine matters. More complex queriesshould be referred to the Administration Team Leader or other senior staff members.The role will include a high degree of communicationincludingtelephone, MS Teamsand occasional face-to-face.
Main duties of the job
A full job description and personal specification can be found attached for the main duties and responsibilities for this role.
About us
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.
As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.
Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)
Job description Job responsibilities
A full job description and personal specification can be found attached for the main duties and responsibilities for this role.
Person Specification
Qualifications Essential
Relevant qualification or experience
Knoledge and training Essential
Computer literate Health care system knowledge
Experience Essential
Pervious experience of working in health care Previous admin experience
Analyitical Essential
Time management Able to cope with different and competing demands demonstrating good prioritisation skills
Planning and organisational skills Essential
Accuracy and attention to detail Enthusiastic and flexible to meet the needs of the service
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name The Dudley Group NHS Foundation Trust
Address Russells Hall Hospital
Pensnett Road
Dudley
DY1 2HQ
Employer's website https://www.dgft.nhs.uk/ (Opens in a new tab)