About this role
Job summary This post is not eligible for sponsorship.
The Children Young People Mental Health Service (CYPMH) is looking for an Administrator to join our admin team on a permanent basis supporting our Clinical and Administrative Teams.
We are inviting applications from individuals with excellent organisation skills, with an ability to work on your own, or as a member of the wider admin team.
The successful candidate will be:
Able to communicate with staff, servicer users, visitors and carers in a professional manner, along with a good telephone manner. Computer literate with an ability to confidently use Microsoft office packages.
Main duties of the job
Receive allocate and despatch internal/external mail in line with the Trust policy To be the first point of contact for the unit/department providing a comprehensive customer service and enquiry provision to internal and external customers of the Trust Provide a comprehensive administrative service which will include minute taking, cover compilation of reports and other correspondence on behalf of the Deputy Locality Admin Lead, Admin Co-ordinator, Team Administrator, Locality Admin Lead, Team Leader, Administration Assistant, Team manager and other members of the team, ensuring a high standard in accordance with Trust standards To create and maintain effective working relationships with staff at all levels, internal and external across the whole health economy Work collaboratively with the appropriate management teams and other departments including clinicians to ensure that the appropriate leads are notified in the case of matters of urgency and dealt with in a timely manner To provide a secretarial function to the Team Leader and Deputy Team Leader To arrange supervisions and PDRs on the Managers behalf Attend and participate in team meeting and admin services meetings as required
This is not an exhaustive list. Please see the Job Description for the full scope of duties.
About us
LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.
Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you'd like to discuss your application, please ask.
We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.
LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.
The wellbeing of our people is at the heart of everything we do. We offer a wide range of resources, tools and support to help you thrive both in and out of work.
Explore our full wellbeing offer here: Keeping our workforce well
Job description Job responsibilities
Please see the Job Description and Person Specification for the full list of duties and responsibilities for this role.
Person Specification
Qualifications Essential
NVQ Level 3 in Customer Care or Business Administration - or equivalent experience
Knowledge Essential
Awareness of issues in the Mental Health Network Knowledge of a range of administrative procedures and practice
Experience Essential
Previous experience as a Secretary/Administrator including diary management Previous experience of working in a fast moving, confidential, sensitive, pressurised deadline driven environment Experience of supporting and minuting meetings
Skills Essential
Ability to communicate effectively at all levels using e-mail, telephone or face to face Able to demonstrate skills in organising and prioritising of diaries and schedules Accurate keyboard skills for producing reports and correspondence etc. including live note taking at RSA II or equivalent
Personal Essential
Ability to work flexibly and comply with all requirements of post - including willingness to travel to different locations as needed
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Lancashire & South Cumbria NHS Foundation Trust
Address Alfred Barrow Health Centre
Barrow-in-Furness
LA14 2LB
Employer's website https://www.lscft.nhs.uk/ (Opens in a new tab)