About this role
Job summary
Band 3 Community Support Worker We have an exciting opportunity to join our well-established Herefordshire Memory Service. The Support Worker will coordinate and support a range of post-diagnostic support interventions/ groups, which include Cognitive Stimulation Therapy. While supporting nurses with medication management. The Support Worker will be working within the multidisciplinary team.
The service operation between the hours of Monday to Friday, 9 to 5, excluding bank holidays. Flexible working patterns will be considered. The team is based in the Benet building at Belmont, in the grounds of the Belmont Abbey, which is a peaceful rural location, while being 2 miles from the main city of Hereford. There is plenty of space provided for free parking. The team works between a split of office-based work and working from home in line with the service requirements and personal preferences.
Please note the Trust will not routinely provide sponsorship to work for this role. Employment on a time limited visa doesn't guarantee sponsorship at point of expiry.
Main duties of the job
Provide care and support as directed by the Community Service in response to individual patient need within the designated caseload and with a particular focus upon therapeutic and group work.
Participate when necessary in initial assessments with members of the Locality Team.
Promote maximum patient independence at all times.
Participate in health promotion initiatives.
Monitor the patients level of functioning with activities of daily living, offering assistance and support as necessary.
Where applicable, monitor and report the service users level of functioning within groups and sessions within the therapeutic programme offered.
Provide active support to the carers of patients on case load.
About us
At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.
Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.
We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.
What we offer;
27 days leave plus bank holidays, increasing up to 33 days with long service Generous NHS pension and enhanced pay when you work unsocial hours Flexible and agile working opportunities Great maternity, paternity, and adoption support Wide range of supportive staff networks Health and wellbeing opportunitiesIf you would like to know more, please visit our website.
We encourage you to read the attached applicant guidance notes.
Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.
Job description Job responsibilities
Behave consistently with the values and beliefs of the organisation and promote these on a day to day basis.
Act as a role model to colleagues, always seeking to maintain the highest standards of professionalism.
Use their initiative and take responsibility for themselves and the quality of their work and the service they provide to patients.
Work as part of the Memory Service, providing support and care to people living within the community who have memory problems.
Under the supervision of the qualified Community Service professionals, participate in the assessment, implementation, monitoring and the evaluation of all care and support on an individual patient basis, with a particular emphasis on recovery focussed interventions.
Support professionally qualified staff, often without direct supervision, to ensure that patient and carers within the designated caseload receive, through liaison with the appropriate agencies, a range of services and resources appropriate to their needs.
Ensure Recovery focussed patient care interventions and care planning.
Participate and support the Community Services other professional duties.
Ensure written records are kept up to date to facilitate evaluation and monitoring of all patients.
For full details of the duties and criteria for the role please refer to the job description and person specification attached.
Person Specification
Skills and Abilities Essential
Ability to challenge poor behaviour. Role modelling good behaviour. A positive attitude and able to act on feedback. Ability to praise and be supportive to others. Ability to communicate clearly and effectively in English in both verbal and written formats.
Qualifications Essential
Level 3 qualification (e.g., A-level, NVQ3) in Care or equivalent qualification or experience. Level 2 qualification (e.g., GCSE, NVQ2) in Care or equivalent qualification or experience and will be expected to undertake the relevant level 3 qualification on appointment to post. Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust. I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
Desirable
Dementia/mental health training.
Experience Essential
Previous relevant experience working with the client group. One to one working. Personal care tasks.
Desirable
Working with adults/older adults with memory problems.
Knowledge Essential
The post holder will demonstrate a sound knowledge and understanding of Communication skills, Literacy skills, Numeracy skills , Advocacy skills, Observing skills, Recording skills & Liaison skills.
Additional Criteria Essential
Applicants should be able to work flexibly and with minimal supervision. The ability to cope with changing situations to routine is also important. Able to meet the travel requirements of the post. I understand that the Trust will not routinely provide sponsorship to work for this role, and employment on a time limited visa doesn't guarantee sponsorship at point of expiry.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Herefordshire and Worcestershire Health and Care NHS Trust
Address Benet Building, Memory Service
Belmont
Hereford
Herefordshire
HR2 9RP
Employer's website https://www.hacw.nhs.uk/careers (Opens in a new tab)