About this role
Job summary About the Home:
Cedar View Care Centre, 1 Stanhope Road, Croydon, Currey, CR0 5NS 65 Bedded, Residential, Nursing & Dementia Home CQC Rating Good Rated 9.8 on Carehome.co.uk Customer Sales Manager
Croydon
Care Home based (37.5 hours per week)
£40,000 per annum plus uncapped commission
We have an exciting new role for a Customer Sales Manager based at our Cedar View care home in Croydon. As an experienced sales and business development professional who thrives on meeting revenue targets you will relish the opportunity to help shape the future of care.
Care UK is an awarding winning private care company with over 150 care homes across the United Kingdom. We are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.
The role: The role of Customer Sales Manager is to drive sales and support the care home to achieve its sales targets, with a primary focus on self-funded customers. The Customer Sales
Main duties of the job We have an exciting new opportunity for a Customer Sales Manager at our Cedar View care home in Croydon. The role involves driving sales and supporting the care home to achieve its sales targets, focusing primarily on self-funded customers. A Customer Sales Manager will need to work flexibly to meet business needs, which may include some evening and weekend work. Responsibilities include achieving resident occupancy targets, promoting the care home through community relationships, and driving enquiries. It is important to communicate accurate information to clients and understand the competitive landscape to maintain an advantage. Join us and make a meaningful impact on the lives of our residents.
About us Care UK, an award-winning private care company, operates over 150 care homes across the United Kingdom. Committed to providing exceptional care to residents, Care UK is built on the strength of its people and is on a mission to find exceptional talent to join its journey. Their values include being Caring, Passionate and promoting Teamwork, which form the core of their operations. The organisation supports a dynamic and growing environment and seeks to make a meaningful impact through its work. Employees at Care UK can expect a collaborative, diverse and inclusive work environment, alongside competitive salaries and benefits.
Job description Job responsibilities
About the Home:
Cedar View Care Centre, 1 Stanhope Road, Croydon, Currey, CR0 5NS 65 Bedded, Residential, Nursing & Dementia Home CQC Rating – Good Rated 9.8 on Carehome.co.uk Customer Sales Manager
Croydon
Care Home based (37.5 hours per week)
£40,000 per annum plus uncapped commission
We have an exciting new role for a Customer Sales Manager based at our Cedar View care home in Croydon. As an experienced sales and business development professional who thrives on meeting revenue targets you will relish the opportunity to help shape the future of care.
Care UK is an awarding winning private care company with over 150 care homes across the United Kingdom. We are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.
The role: The role of Customer Sales Manager is to drive sales and support the care home to achieve its sales targets, with a primary focus on self-funded customers. The Customer Sales Manager will work flexibly to meet business needs, and this will entail working some evenings and weekends to provide an exceptional customer experience for each sales enquiry.
Key Responsibilities:
Achieve set targets for resident occupancy, associated self-pay mix and average weekly fee.
Promote the care home via strong community relationships and drive enquiries through events, sponsorship, and PR.
Effectively communicate accurate information to prospective clients regarding the facilities, care expertise, service, and prices.
Understand and monitor the competitor landscape to ensure the homes maintain their competitive advantage and identify gaps in the local market.
Identify potential business and marketing opportunities within the local catchment area.
Work closely with the Home Manager and Head of Departments
Ensure all daily, weekly, and monthly required reports are completed accurately and on time.
What We're Looking For:
Self-motivated, flexible, and enthusiastic
Works collaboratively with others always sharing ideas and information.
Highly organised, ability to keep track and progress multiple priorities at any one time.
A customer service mindset
Why Join Care UK?
Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.
We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your recruitment career to the next level and be a part of something extraordinary, we want to hear from you!
Person Specification
Qualifications Essential
Self-motivated, flexible, enthusiastic, works collaboratively with others, highly organised, good customer service mindset.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Aria Care
Address OLYMPUS OPCO LTD
Croydon
CR0 5NS
Employer's website https://www.ariacare.co.uk/ (Opens in a new tab)